8/10 – Gut
DENISE C
Geschäftlich gereist
17. Apr. 2024
Gut: Sauberkeit und Ausstattung
I stayed for a week at this hotel and they were remodeling so it was noisy and occasionally dusty in the lobby. The staff was very friendly, but I rated it down because I did not receive any daily service of my room. I had to ask for coffee almost every day and by the fourth day I was out of everything-clean towels, Kleenex, toilet paper, and coffee. I wasn’t expecting my sheets to be changed because I was staying there the whole time, that part didn’t bother me, but not even poking your head in and refilling my coffee and clean towels was a little irritating. I did utilize the pool and it was nice and warm,I was in Colorado Springs for a knee procedure and the pool was a nice amenity. The breakfast looked great although I didn’t eat it while I was there. They had hot and cold cereals, juice, milk, fresh fruit, waffles for you to make with The self serve waffle maker. So for a family that would’ve been a really nice breakfast to start with. Also, Expedia doesn’t tell you that there is deposit when checking in for this hotel. Also I booked everything through Expedia as a package and went through dollar car rental. they charged a deposit which Expedia didn’t talk about either so be prepared when you’re booking through Expedia to have large deposits required for the hotel and car rental. I did not come with very much but thankfully I had a credit card that I never use and was able to put the deposit on that.
DENISE C
Aufenthalt von 6 Nächten im April 2024