4/10
The check-in process itself was fairly easy. It wasn’t until after I got to the room, though that I realized that I was short, changed a certificate for the spa that I was promised on the phone when booking. When originally talking to the lady on the phone when I booked, I was told that I would get a $75 voucher for the aqua path Which I was very excited about and based my decision largely off of that value. When I questioned the front desk about this, they said that there was no such promotion and that they could not honour that. They did mention that there was another promotion that had recently ended, but that they could not honour that either. Instead of the $75 like originally promised all they were able to give me was a $10 voucher. Overall, the place is very nice, but this was quite a disappointing way to start off. On the spa side, the aqua path was a very nice experience and the staff was super helpful and kind.
Levi
Aufenthalt von 1 Nacht im Juni 2025