10/10
Staff was a bit rude I called before hand days in advance to advise we would be checking in late, as in the next day early morning because we were driving in from Texas. I was told it would be ok and that my room would be ready. Upon arrival the lady checking us in was acting like it was her first day. And then proceeded to tell me my booking did not exist! After a 13 hour drive I was not having it. The room I booked was not available, so they put us in a handicap accessible room as a last resort. After going back and forth we figured it out and they did charge me for the room that I had already paid thru Expedia!!! The room was nice and clean. The breakfast has a lot of great options. Lots of seating available. Conveniently located near the airport and the convention center we were competing at for a jujitsu tournament was within walking distance. They offer valet parking only and it was a mad house retrieving our vehicle. We sent a text to retrieve our vehicle 10 minutes before walking down only to get there and be told the text message retrieval option was not working. We waited a total of 30 minutes to get our vehicle. Other than that it’s a good place to stay and conveniently located.
Ashley
Aufenthalt von 1 Nacht im Mai 2025