6/10
The room was good until we opened the drawer to put our clothes away. There was a used fleet enema. We immediately requested another room. They moved us promptly however, the room they moved us from had view of the harbor, the new room was a view of the roof and trees. When we checked out and they asked us about our stay, we said it didn’t start off great, we had to move rooms. And the response wasn’t one of concern for the customer it was simply “oh ok”. I felt like this should have been handled differently than just moving us to a room without the view of the first. For a Gaylord property I did expect more.
Luke
Aufenthalt von 2 Nächten im Juni 2025
