Luxushotels in Colerne suchen

"Matratze war durchgelegen. Wir haben das am Schluss gesagt, lt Rezeption hätten wir das gleich sagen sollen dann hätten sie sie getauscht, aber eigentlich erwarte ich von einem guten Hotel dass man so etwas nicht erst beanstanden muss "

"We arrived and an additional fee of 40 US$ was charged. This was not communicated in advance. We prepaid the hotel and had no choice as otherwise we would have lost the entire amount. W hotel should have anounced it prior booking it. This is not correct and hotels.com should have advised but now says its a problem of the hotel not them. Decided to book the nextn10 rooms elswhere"

"Das Personal war sehr freundlich und zuvorkommend. Gute Lage im Zentrum."

"Great location, very friendly and helpful staff. Breakfast was ok, had better ones in this hotel category. "

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"Sehr schöne Wellnessanlage. Sehr nette Mitarbeiter. Sehr gute Küche "