Claremont Town-Urlaub buchen

Beautiful rooftop, unfortunate stay. Repeatedly asked about the possibility of an early check-in, and was ignored. When we arrive, they insist on their strict rule for early check-in that would cost an additional 20AUD/per hour. Zero Info of this despite asking repeatedly. Had I known the strict policy/fee beforehand, I would have made a different decision and book other hotels, as big chain hotel would grant you rooms directly when it’s available. The hotel gives off boutique vibe but also young but also modern? However 0 hospitality, for 4 stars hotel it feels like staying in a hostel, no one cares for you at all, nor your luggage or helping to open door or basically anything when you lug around big suitcases. Also at the room we stay, there are some noise issues. More importantly, I found the lack of upfront communication VERY DISAPPOINTING and not hospitable. Will avoid next time.

The customer service is excellent! When we requested for earlier check in, they tried their best endeavour to get us in as early as possible! Always there to help when we have queries. Can't complaint too much at this price. Had a great stay.

The receptionist and staff were super friendly. Our room was cleans and spaceaous. Our stay was overall super nice and we will defenetly come back to this hotel as we had a great experience here. Thank you for hosting us.