2/10 – Ungenügend
Andrea
27. Feb. 2026
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The location in room itself is good and that's probably the only good thing I can say to be honest. The check in was a difficult process. It seems the front desk has trouble with English and I messed up my booking with Expedia and arrived a day late then it said. The person of the front desk was unable to check me in and set up to sort it out with expedia. I did as such and waited for over an hour for customer service. I was recommended to make a new reservation and then get a refund on my previous trip booked on expedia. So I did so and then I went up to my room and continue disputing with Expedia for getting a refund. I was unable to get a refund and little did I know downstairs they marked me as a no-show for my original trip after I went upstairs. This is very scammy to me and makes it seem like they just care about money and I will not be staying at the hotel again. Other than that all of their ice machines do not work. If you're interested in the workout room it is ice cold and the heaters do not work. They say there is continental breakfast, but when I asked about that I was told there isn't any ufortunately. I read a review about there being mold and I'm highly allergic to that and it explains me having a headache for the past couple hours. I'll be sacrificing all of the money I spend and going elsewhere because of my allergies. So I wasted a few hundred dollars here just to figure out how I have to leave so I don't have to take a trip to the hospital
Andrea
Aufenthalt von 1 Nacht im Februar 2026