6/10
Overall I rated this property as average and I would stay again only because the location is ideal for my needs and I liked the space in the room. The fireplace was definitely an added bonus for this Florida girl in chilly Chicago! Unfortunately during my 6 night stay my room was only serviced ONCE! I was told upon check-in service was every other day which I was fine with. I was at the front counter daily after the first missed visit basically begging for my room to be serviced. I was constantly at the counter asking for towels and coffee. It was finally serviced the day before we checked out. I was provided with 2,000 points for the housekeepig inconvenience. We only took advantage of breakfast one day. The egg options were hard-boiled and pre-cooked omlettes and quiche (like you get at Sam's Club). No meat options, but you could make waffles. I will give this hotel a second chance when I'm next in town but if I experience the same issue I will move on to another property for my future travel needs.
Jodi
Aufenthalt von 6 Nächten im Mai 2025