„over charging “

„I had a really disappointing experience at this hotel. I stayed here once before with my friend and everything was fine, so I decided to book again. This time, however, the experience was completely different. The receptionist was extremely rude from the moment I checked in. I had already paid the full amount for my room, and I politely asked if my friend could simply come up to meet me for a short time. The receptionist immediately refused in a very disrespectful way and said my friend was not ...