What they advertise and what they provide are not the same.
They list the property as having parking. In fact, it does not have its own parking spaces; just street parking
They advertise bath towel rental at €12 for two towels. They charged us €17.
The price says it included a €70 cleaning fee. They are trying to charge us an additional €200 even though we left the place in good condition. We even carefully cleaned all the dishes and cooking equipment, cleaned the kitchen, etc.
When we got there, we were rather shocked at the condition of the place. We had to spend a great deal of time cleaning the place before we could use it.
The vent on top of the stove was utterly filthy.
The coffee maker was extremely dirty, and the filter in it had mold growing in it.
There was dust all over the place. The vacuum cleaner did not work properly, becuase the filter was completely full and they did not provide more filters.
There was a little mildew in the bathroom, so we had to buy an air freshener for the bathroom, which we left for the next tenant.
The bedroom was disgusting. The blankets were filthy, and even had lots of hair from previous tenants. They didn’t provide us with new ones until the second day, and the new ones were dirty.
The refrigerator door did not close properly, which caused us lots of trouble. The management never looked at it. We finally fixed it ourselves at the end of the trip.