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„Excellent service, beautiful suite, great location,“

„Top Lage, sehr freundliches & hilfsbereites Personal, tolles historisches Ambiente, Comfort ok, Heizung im Zimmer funktionierte nicht / zu kalt, extrem hellhöriges Zimmer / man hörte alles & wirklich alles ! Fenster waren nicht zu öffnen , Frühstück sehr dürftig, definitiv keine 5 Sterne !“

„Sehr angenehm “

„Leider konnte das Personal teilweise nur wenig englisch sprechen. Ansonsten sehr schönes Hotel und super Zimmer ;-).“

„Personal muy amable y excelente comida e instalaciones. Únicamente como sugerencia tener mejor horario para el gimnasio.“

„We spent 16 days at Hotel Ensuenos. The staff at the Hotel was very friendly. It's family operated. They provide breakfast every morning at no additional cost. If you need to eat dinner, you tell them what you want they'll cook it for you at a minimal cost. The cleanliness of the place is impeccable. The location was great because we had access to public transportation easily. They clean your room, empty the garbage etc. I will definitely come back again.“

„Friendly staff good location felt like home away from home.“

„We loved all about our stay here. The check in was easy and convenient. The host helped us via WhatsApp with all our questions. We booked the room with a window towards the street. It was super clean and tastefully furnished. The breakfast included freshly prepared fruit salad, fresh juice coffee/tea, scrambled egg and an assortment of bread. Perfect to kick off the day. “

„Obwohl wir vorgängig wegen Zimmer zu Oberst anfragten, erhielten wir welche im 2.OG zur Strasse hinaus. Man hörte leider alles von ausserhalb, als ob es keine Fenster hätte. Ansonsten die Lage und das Personal im Restaurant waren top.“

„Amable y muy limpio “

„Schönes altes Haus mit Innenhof. Tolle Lage. Freundliche hilfsbereite Mitarbeiter. Zimmer könnte heller sein. Dusche an sich toll, ist aber in die Jahre gekommen.“

„Our room was unbearably hot. Imposible to sleep. Front desk’s response was that the city was unusually warm. Restaurant was very uneven, could be rated a 1 or a 5 depending on the day or meal.“

„Casa Firenza wasn’t my first choice, but it turned out to be one of the best hotel experiences I’ve ever had! We stayed in a beautiful suite overlooking the park and cathedral. The location was unbeatable, and we even enjoyed the city’s horse parade right from our balcony! Breakfast at Bogoli, the rooftop restaurant, came with stunning views of Cuenca. From early check-in to convenient laundry services and impeccable daily housekeeping, everything exceeded our expectations. But what truly sets ...

„Todo muy bien “

„It's a great little spot close to many wonderful restaurants and markets in the heart of the historic district. The breakfasts were very good as well. The WiFi is a little slow if you need it for business so bring a backup. My fave part of my stay however, was their hotel mascot, Empanada .“

„Alles hervorragend, allerdings hatte das Zimmer nur ein Fenster zum Patio und war daher sehr dunkel.“