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„The room was clean and great staff I would recommend staying here “

„La habitación fue muy buena y el staff atento y disponible en todo momento.“

„Nagelneu, modern, sehr gutes großes Bett, elektronischer Checkin, Ansprechpartner verfügbar. Sehr ruhig, Parkplätze vor der Tür! Wir sind sogar nochmal hin vor unserem Rückflug! Sehr empfehlenswert!“

„Good rooms, FREE coffee, close to supermarket and bus station. “

„Central location, clean room, helpful staff. The room was on the ground floor at the front of the building, but it was surprisingly quiet at night.“

„Gut renoviertes Hotel ohne eigenen Stromgenerator wie rundum üblich.“

„Clean room, very nice“

„Die Lage war super. Man könnte fußläufig das gesamte Gebiet Old San Juan erkunden. Das Personal war sehr freundlich und hilfsbereit. Lediglich die Sauberkeit lässt wirklich sehr zu wünschen übrig. Flecken auf dem gesamten Bett und auf Handtüchern. Löcher in Handtüchern und ein lockerer Klodeckel. Auch muss einem bewusst sein, dass das Bad sehr klein ist und man sich in der Dusche nicht mal drehen kann. “

„La habitación está super cómoda y limpia. Todo estaba renovado y nuevo. Agua y hielo accesible en el pasillo. Los empleados muy amables. “

„Sehr gut in der Altstadt gelegen“

„This was my second time at El Colonial. As the first time, it was great. Staff are fantastic and so friendly and helpful. I always feel very welcome. Sadly I always just stay one night. But it is definitely worth to make my way here from the airport. Hotel is in the midst of old San Juan and lots of restaurants and bars are just a short walk away. Very nice roof terrace for some drinks or just some peace and quiet. I will certainly stay again.“

„I really enjoyed my stay at Hugo's. It was a quaint local flat. Charming set up and decor throughout. Would recommend and stay again. “

„Great for solo travelers! The room and common areas are clean and in good condition. It's a safe area and the beach and good cafés and restaurants are in walking distance. The staff is incredibly helpful and had amazing food and travel tips. Will definitely come back“

„Wichtig: es gibt hinter dem Hotel (andere Strasse) einen Parkplatz. Am besten wenn man gleich zu diesem Parkplatz geht, um das Gepäck auszuladen. Das Früstuck ist zwar inbegriffen, aber sehr „continental“. Es gibt leider keine Möglichkeit Wasser zu kochen um Tee vorzubereiten.“

„Saubere Zimmer, allerdings gab es keine Tür in der Toilette. Das Frühstück war o.k.“

„The hotel and surrounding area are wonderful. The hotel staff was really nice and professional. “

„Lovely hotel in old San Juan. Perfect to discover this lovely city. The hotel is modern but kept enough of its original features. There is an interior courtyard with plants and water feature. There are some rooms on this floor. Other rooms are upstairs. There is a terrace with views over town and a bar. My room was super clean and perfect for my one night stay. “

„The hotel was wonderful, and the staff was excellent. It feels like you are in Spain in a 5-star hotel“

„We spend two nights at Hyatt House San Juan. We really enjoyed our stay, as the staff is very kind and helpful. The Hotel ist very clean. It is very good located, close to San Juan Bay. In addition, they offer a shuttle to the beach and old San Juan. There are several restaurants close by. During daytime it is sometimes a little noisy, as the hotel is located next to a small airport and the entry for trucks bringing goods to the container port. However, it was quiet during the night. “

„The guest house was very aesthetically pleasing. The staff was rarely seen but seemed to be everywhere at the same time. I was amazed at how quickly they cleaned up the room and fixed up the bed while I was just grabbing a coffee downstairs. “