Finde Burslem Park Hotels

"This Hilton has rooms which are clean and quiet, beds are good but no option to ventilate the room. The restaurant facilities can’t be worse: at opening time of the restaurant we ordered food and 10 minutes later you are told to order something else because they ran out of it. As we had chosen something else, the response was: “Is THAT all, you want nothing else?” In a very arrogant way. Then they even expect a tip afterwards. During Checkout, the receptionists were unable to produce an invoice. I wanted to know how much and for what I would be charged. This was the wrong question as the receptionist in jogging-trousers became very unfriendly. This is not what I’m used to experience in a Hilton Hotel!"