„By the booking, I asked for a room upgrade if possible with no response. Upon arrival, I asked again and there was a possibility to upgrade but only our last night. AND that we had luck as the new room wasn't affected by the more expensive weekend rate, there would be no extra charges for the upgrade. At check-out we were presented with a new upgraded invoice! After explaining what I had been told, the manager then explained that it must have been lost in translation, although English is my ...
„By the booking, I asked for a room upgrade if possible with no response. Upon arrival, I asked again and there was a possibility to upgrade but only our last night. AND that we had luck as the new room wasn't affected by the more expensive weekend rate, there would be no extra charges for the upgrade. At check-out we were presented with a new upgraded invoice! After explaining what I had been told, the manager then explained that it must have been lost in translation, although English is my ...
„Hotel rooms were, perhaps, typical of an older hotel, decorations a bit tired - as were carpets - but adequate. Our first room had a large stain on the bathroom ceiling which the staff identified and arranged our move to a bigger and better room. This really impressed us because it didn't require any complaining from us. Quite how it should be. All in all the staff were excellent and we really enjoyed our stay. We would certainly visit again.“
„Hotel rooms were, perhaps, typical of an older hotel, decorations a bit tired - as were carpets - but adequate. Our first room had a large stain on the bathroom ceiling which the staff identified and arranged our move to a bigger and better room. This really impressed us because it didn't require any complaining from us. Quite how it should be. All in all the staff were excellent and we really enjoyed our stay. We would certainly visit again.“
„the whole experience was excellent the room was lovely with a super view, the bed was comfortable, would thoroughly recommend a stay and would not hesitate to go back. we did have the room in the photo with balcony so probably the best room in the hotel“
„the whole experience was excellent the room was lovely with a super view, the bed was comfortable, would thoroughly recommend a stay and would not hesitate to go back. we did have the room in the photo with balcony so probably the best room in the hotel“
„Beautiful place to stay with luxurious rooms and a great location. Didn't realise though that there was no breakfast on offer - was a bit inconvenient. But otherwise a great place to stay.“
„Beautiful place to stay with luxurious rooms and a great location. Didn't realise though that there was no breakfast on offer - was a bit inconvenient. But otherwise a great place to stay.“
„Absolutely filthy apartment, had not been cleaned for months. Shower upstairs leaked through the kitchen ceiling and no heat control downstairs so scalded you. WiFi didn’t work and parking not possible near to the apartment. “
„Absolutely filthy apartment, had not been cleaned for months. Shower upstairs leaked through the kitchen ceiling and no heat control downstairs so scalded you. WiFi didn’t work and parking not possible near to the apartment. “
„Lovely 60th birthday stay.
The food was excellent, the bar, the lounge area and the dining facilities are so snug and such nice places to be.
All the staff were friendly and helpful.
Would thoroughly recommend this hotel and hope to return in the near future.“
„Lovely 60th birthday stay.
The food was excellent, the bar, the lounge area and the dining facilities are so snug and such nice places to be.
All the staff were friendly and helpful.
Would thoroughly recommend this hotel and hope to return in the near future.“
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
Dies ist der niedrigste Preis pro Nacht, der in den letzten 24 Stunden für einen Aufenthalt mit 1 Übernachtung von 2 Erwachsenen gefunden wurde. Preise und Verfügbarkeiten können sich ändern. Es können zusätzliche Bedingungen gelten.
The Clarence Gardens Hotel, BW Signature Collection
10/10 Hervorragend
"Das Hotel hat eine erstklassige Lage. Die Zimmer mit Meerblick sind klasse. Die Sicht auf‘s Meer ist traumhaft schön.
Das Viertel hinten raus ist sehr schlicht und nicht so prickelnd. Man muss ein paar Meter laufen um in schönere Ecken des Ortes zu kommen.
Herausragend ist das Personal, alle, wirkliche alle Mitarbeitenden sind super freundlich und hilfsbereit. Auch der Chef des Hauses ist toll, er hat uns bei einem Problemchen schnell geholfen.
Das Frühstück im Hotel ist typisch englisch und sehr gut.
Die Zimmer sind komfortabel, die Betten gut.
Wir würden jederzeit wieder kommen."
"Horrific! Never Again - Filthy, Run-Down and Rude Staff
We booked this hotel for a very special occasion - a wedding - and it turned out to be the biggest mistake of our trip. The moment we walked into the room, we were hit with a musty, dusty smell that made it hard to breathe. The bathroom was filthy, with visible rust and mold. The radiators were covered in thick layers of dust and grime, the furniture was damaged and stained, cobwebs were hanging from the windows, the door frames were chipped and discolored, and the carpets looked like they hadn't been properly cleaned in years.
The absolute worst: the bed and pillows were so dusty and dirty that staying in the room for more than a few minutes felt suffocating. For hygiene and health reasons, we had to leave immediately and find another place to stay.
And it wasn't just the room - the reception was a disaster too. The staff were rude, dismissive, and outright lied to us. An Expedia representative had confirmed to us over the phone that he spoke directly with the reception. Yet, when we confronted them, they flat-out denied any conversation had taken place. I have never experienced anything like this in all my travels.
This hotel is an absolute disgrace in every sense. I wouldn't recommend it to anyone - especially if you care about cleanliness, honesty, or basic hospitality.
Bottom line: Avoid at all costs! You'd be better off sleeping on a park bench than in this nightmare of a hotel."
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