4/10
Check in was a shambles. I had emailed prior to the trip to say I would be arriving early, to store our bags, with a reply stating that was ok. When we arrived, there was no one at reception and all indications that no one would be there all day. On calling the ‘help’ number we were advised to walk to their sister apartments, which we did dragging our bags, only to walk back again shortly after as a staff member had turned up to work! He was polite and helpful.
The apartment was large, but all I can say is the photos make it look nice. Cupboard doors were falling off, holes in the wall, toilet seat not secured, toilet flush buttons broken and missing, the ensuite shower was unusable due to no curtain or splash glass and the beds are on wheels so they roll with every movement. It is central and convenient, but the maintenance is very poor.
Christine
Aufenthalt von 2 Nächten im Juni 2025