2/10 – Ungenügend
Suzanne
13. Nov. 2025
Gut: Sauberkeit
We had arranged prior to our stay, a late check out of 1 o’clock. Originally told every half an hour was going to be $20 we declined that and said not to worry. We then got a call back soon after saying that he had spoken to his manager and she said it would be fine and n no charge. We were very appreciative. At about 10.10am someone banged at the door and said it’s time to check We explained the situation and thought that was the end of it. Within minutes we received a phone call asking if we paid. I explained again and was told we don’t do that. My husband was getting frustrated and she said okay. We were so upset we just left. The reason we requested a late check out was because our flight wasn’t until 8.30pm that night. If they don’t want to offer late check out that’s fine just don’t offer it and suggest we were making up a story
Suzanne
Aufenthalt von 4 Nächten im November 2025