4/10 – Schlecht
Cody
Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
17. Juni 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked the room hours in advance. When we checked in, the AC was off, on a 93 degree day. We turned the air on and left to go to town for about 5 hours. When we came back, it was still hot in the room. I told the front desk, he advised me to just turn the gauge down to 7 instead of 10. I told him it wasn’t that it was freezing up, it was still blowing. It’s just now cooling the room. We tried it anyway. At around 1 am the unit shut off completely. I called the desk. The guy was rude and seemed irritated. He moved us to another room. So at 1:30 AM I moved my kids dog and wife and all our stuff to another room. He walked me to the room,handed me the card, then waked out. Didn’t say anything. Just walked out. So we are the ones being inconvenienced, but he’s being rude to us, the customer. The new room did have a new AC unit and it did work better. If they had the exact same room with a new AC unit I don’t understand why we didn’t just get that one to begin with. This 2nd room was also cleaner and smelled better.
First room had hair all in the sinks and bathtub. The beds are cheap and hard. Pillows are extremely thin. You have to fold them in half to have any support. If you are looking for a place to sleep and shower and most of your time is going to be somewhere else like SDC, and you’re on a budget, this place is okay.
If you’re actually going to spend time in your room and or if you are picky about cleanliness or bed comfort, I’d go somewhere else.
Cody
Aufenthalt von 2 Nächten im Juni 2024