Do not book with "Heron View" ...... this unit needs massive amounts of maintenance and a thorough deep cleaning. We arrived to sticky, worn out floors, dirty dishes that were put away in the cabinet, and a half-cleaned bathroom. Nothing like trying to scrub a rental bathroom and wash all the plates the first morning of vacation! Sheets on the beds are pretty cheap and thin (Motel 8 quality) and no pillowcases for all the extra pillows. I brought this to them immediately and "Maria" responded that it's been booked so they couldn't do any maintenance, and "there was a late checkout, so it didn't get cleaned well". Excuse me?!? Renters deserve clean rental units!!! They have the ability and responsibility to maintain a property for which they want people to book. The limited maintenance on this unit isn't a one-time issue - this is choices built up over time to not properly clean or fix broken/old items. My favorite is the labels all over the kitchen cabinets with "8 plates" and "8 cups" .... like someone is going to steal the Corel dishes, but there's only 5 spoons. lolWe found out 24 hours before arrival that the pool wasn't working (never usable during our 7-day stay), 2 laundry machines in the clubhouse were out of order due to a water leak for 3 days, and water was completely off for 2 hours one day. Then the hot tub. Two maintenance guys were nice and trying to work their butts off, but it's not ok.