Familienhotels in Black Rock suchen

„We had organised a free pick up service from the airport that was offered by the hotel. The driver arrived half an hour late at the airport. When we complained to the receptionist (Alicia) she had a very bad attitude towards us (for whatever reason), claiming that the pick up wasn't correct anyways. This is unacceptable and very poor customer service.“

„Overall a good stay, walking distance to all the nightlife and restaurants and the airport.“

„I really enjoyed my stay. The owner helped me with every problem I had amd was very nice.“

„Positives - The staff was very friendly and helpful The free breakfast- it shocked us all, as both the quantity and quality exceeded our expectations. The rooms were spacious, adequate and clean. The grounds and property were also very well maintained, keep it up. A memorable view of the sunrise/sunset from your room/balcony and also the beach. Too bad we were not able to bathe due to the Sargassum. Negatives - Our 2nd day, got up, no water, staff took too rectify the problem. Kindly ...

„Das Hotel ist eher älter, die Freundlichkeit und Hilfsbereitschaft ist zuvorkommend.“

„From the time we got there we was having probleming flashing the toilet and it got worst as the time when by . We went out for the day and came back to light flckering ,gate not opening ,and the other gate was locked and we had no keys to open the gate . The bedroom door got lock no keys to open the door. We were expecting to call every time something went wrong. They have to do better when ppl are paying their money for a place to stay. “