Hotels Binchuan

„The wash machine and dryer is very convenient, close to the lake, good place to watch sunrise.“

„酒店服务非常棒，还有专属管家。我们的管家王姐服务实在是太周到了！早餐也很好吃。“

„X“

„I had a lovely stay at Jade Moon in Dali. The view right outside the hotel is beautiful and peaceful, making the whole stay very relaxing. Highly recommended.“

„Clean and spacious room. Friendly staff. Breakfast is served at 8:30am everyday. The location is a bit inconvenient unless you get there by car. “

„It was a good stay here. Staff are very nice and friendly and gave many useful information about planning for the trip.The signature ocean view room is very clean and comfortable and face to ErHai directly. 15 mins driving distance to the airport.40 minutes driving time to the ancient city. If you want to relax and enioy Erhai beach, this is a good place.“

„Absolutely the best experience! Highly recommended!! Lin Lin and her partner are such great hosts! They helped me with literally everything I needed and beyond! Also great companies, truly nice people. Their place is so well cared and it has been the most beautiful place I have visited in my trip. Aesthetically pleasing, calming, I would like to stay there even longer! And to make the experience even more perfect I had the best sleeping nights ever - sleep hygiene, they should announce that! A ...

„It’s a five stars hotel. We stayed in high floor with beautiful lake view. The staff were very friendly and helpful.“

„Xiaoxin was incredibly helpful with everything we needed and offered us very good suggestions about the surrounding area. She made the stay a lot better than it would have been without her assistance.“

„The view of Er Hai and Cang Shan from our luxury double room was more stunning in person than in the pictures. My boyfriend and I loved staying here.“

„Extremely local chinese hotel. English speaking staff were far and few. Staff all hesitant and not confident to deal with foreigners so the communication was a struggle. But everyone was nice and polite. The common areas are not well maintained (i.e. lobby) so if you are looking for an upscale experience this is not your place. Most importantly the operations and management of the place is very poor. Everyone was all over the place. It was a mess. The team couldn’t manage the guests and it ...

„Overall was good.“

„非常差！非常糟糕！非常不愉快的入住体验！五星酒店价格最多三星的服务。绝对差评！ 当天下午 1 点不到就到酒店了，上一个住户还没退房，让我们等。等没问题，还没到 2 点 ，但不能牺牲和占用下一个住客的权利和时间吧？后面一直催一直催，酒店则以各种理由拖延，一会说住户延迟退房，一会说东西还在房间，不方便打扫，一直等到4 点多才入住，整整晚了两个多小时，下午的旅游计划也都打乱了。这还不止，进入房间还一股消毒水味道，直到一小时后才散去。 过程中，酒店回复他们做了什么？说住户没回来，酒店将他们东西先搬走了。酒店为了保证入住体验，安排了2 个阿姨打扫并全屋消毒了......这些，难道不是你们应该做的吗？不是我让你们如此局促的打扫房间的。如果酒店跟前一个的住户沟通好何时必须要退房，预留足够的清扫时间，这些事情都提前安排好，给本人不愉快的事也都不会发生！不是么？“