Finde Berg Komagatake Hotels

"Nice staff, good room, great location to catch the Shinkansen"

"I had a wonderful stay at JR Inn Hakodate, and would absolutely recommend it—especially if you’re arriving by train, as the hotel is directly connected to the JR station, making it incredibly convenient. I booked a higher room category, and the room size was noticeably larger than the usual standard in Japan. If you’re traveling with luggage or simply want more space to relax, I can’t stress enough how important it is to upgrade to a bigger room—it really enhanced my comfort. Check-in and check-out were smooth and efficient, and basic amenities like a fridge and kettle were provided. Tap water is safe to drink in Japan, so that’s a big plus. While there’s no in-room coffee, I brought my own instant coffee. Alternatively, there’s a lounge on the 12th floor offering green tea and basic drip coffee—what it lacks in strength, the lovely view makes up for. The tram stop is just outside, giving easy access to major sights, but I also walked a lot and really enjoyed exploring the area on foot. Lastly, a small detail: I kindly pointed out some dust in the A/C vent to one of the housekeeping staff, who was very sweet and receptive. It’s clear the staff takes pride in maintaining a welcoming and clean environment. A peaceful, well-located base in Hakodate—great value, comfort, and convenience."

"We stayed at the Toyoko Inn Hokkaido Shinhakodatehokuto-eki Minami near Hakodate located right next to the train station on April 21, 2025. Before our arrival, we emailed reception to request an earlier check in time and they replied saying it was no problem and that we just have to pay 1000 Yen. Great! However….when we arrived, the man at the front desk had no idea what we were talking about but eventually he agreed to let us in after paying this amount. Strike one. The next morning, our train was due to leave at 6:21 am. Breakfast is served at 6:30 am. The breakfast was all laid out in the eating area ready to go and we politely asked if it would be ok if we ate 26 minutes earlier than their actual start time seeing as it was ready. We were at reception at 6:04 am exactly and we politely explained to the same man at the front desk as yesterday that my wife is pregnant and needs to eat frequently or she will feel sick and get low blood sugar and that our train leaves at 6:21 am so we cannot wait for 6:30 and it is almost a 4 hour journey. He was very rude and inhospitable and would make zero exceptions! He had zero understanding and didn’t seem to care at all that she was pregnant and that we were just asking to have a small amount of food before we left. He even had the nerve to laugh at us when we told him that was not very hospitable. We just couldn’t understand what the problem was as the food was all prepared and ready and sitting at the buffet area. We paid for the"