„The location of the cottage is excellent, right next to the river Esk and on a very quiet holiday park (in April anyway). There is an amazing viaduct over the river where there is bungy jumping every couple of weeks during the summer and you can walk over it into Whitby which is only 30 mins away on foot. The pool is NOT 24 hrs as advertised and you have to pay. The property can be a bit difficult to find because the name plaque of the plot is covered by an overgrown hydrangea. If you use what 3 ...
„The staff were incredibly professional and helpful. I couldn't fault any one of them but I would mention abby particularly.
The service was impeccable and the food was very food. Breakfast was so good and there was a lot of choice.
We had a pool room which was perfectly positioned next to the pool which was clean with loungers and seating.
I would highly recommend a visit here and we will certainly visit again.“
„Horrific! Never Again - Filthy, Run-Down and Rude Staff
We booked this hotel for a very special occasion - a wedding - and it turned out to be the biggest mistake of our trip. The moment we walked into the room, we were hit with a musty, dusty smell that made it hard to breathe. The bathroom was filthy, with visible rust and mold. The radiators were covered in thick layers of dust and grime, the furniture was damaged and stained, cobwebs were hanging from the windows, the door frames were ...
„it's a great location, with a marvelous view. right on the sea front, only a few minutes walk from the city centre. check in procedure was fast but very friendly. should have booked parking, but that was my fault. what i like are decent showers, with plenty of water pressure, which often is a real issue in hotels around the uk, no disappointment either. i had a great easter break, thank YOU !“
„Compared to other hotels in Scarborough this one is a good choice. A friendly and professional welcome, a nice view, a large room. The downsides are the room is directly situated above the bar & garden which has customers drinking, laughing and yelling till midnight. Food is ok, but not great. The friendly receptionist is also a very good escalation manager and took the parking fee off the bill to make up for the noise.“
„Beautiful country hotel, small and personal service, delightful comfortable en-suite rooms, warm inviting pool - often to ourselves, incredible top class gourmet food - formal dining and bar food served in the warm and cosy bar area or the relaxing lounge. So much choice at breakfast, all delicious, everything you could want. Can’t wait to go back in summer to enjoy the open terrace overlooking the pond. A real joy to stay here.“