Hotels Bankei

„Amazing hotel. Great views, food, comfort 10/10“

„Sauberes Zimmer | Nationalpark sehr nahe | genialer Onsen“

„Prachtige, super fijne en sfeervolle accommodatie. De gastheer en gastvrouw zijn ontzettend lief en hebben ons er heel welkom gevoeld. Het ontbijt was heel goed verzorgd en we genoten van het haardvuur en het uitzicht. “

„We loved our stay here, the sauna was such a treat. The container rooms felt very private and we had plenty of space for us! The beds were incredibly comfy. It was great to be able to make use of the cooking facilities in central house and the staff were always friendly and helpful. “

„This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.“

„The only thing that makes this hotel 5 stars is the high prices. Unfortunately, we were very disappointed in the service. The hotel is old and urgently needs renovation. It seems as if the last bit of money is being squeezed out of the old box. The owners obviously only think about maximizing profits and have no passion for the customer. In short, there is obviously a lack of staff. When we wanted to check in 2 minutes before 3 p.m., the room was not ready. We had to wait. We used this time to ...

„温泉が広くてスタッフさんは皆親切で朝食も美味しかったです。“

„簡潔“

„It’s a beautiful hotel and location :) good food and cool bath area“

„スタッフの方々の対応が素晴らしかったです。“

„Très bel hébergement! Il manquait peut être un peu de vaisselle pour cuisiner. De plus l’annonce indiquait pour 6 personnes mais n’avais de la place que pour 5 personnes (par chance nous étions que 5). Mise a part ces petits détails tout était parfait. Nous avions oubliés une montre et le personnelle c’est occuper de tout pour nous l’envoyer par la poste! Nous avons grandement apprécier le temps qu’ils ont pris pour nous répondre rapidement et procéder a l’envoie! “

„Zimmer sind sauber, geräumig und im Ryokan Stiel mit Tatamis ausgelegt. Personal freundlich und hilfsbereit, der Onsen is klasse. :)“