A Hugely Disappointing Stay at Hidden Riegel Resort
Our recent stay at Hidden Riegel Resort was truly dismal, and I cannot recommend it to anyone. While the location might seem appealing, the overall experience was incredibly poor for the exorbitant price we paid.
The most immediate issue was the severely outdated furniture, which was the least of our worries. We found ourselves having to clean everything before use, from the cutlery to the chairs, indicating a profound lack of basic cleanliness.
A major problem across all accommodations seems to be the fireplaces. They have clearly been misused by previous guests, leaving every apartment with a persistent and overwhelming smell of smoke. It was genuinely unpleasant and pervasive.
When we requested a room change due to the smoke, the staff's response was equally disappointing. We received a curt "okay, sorry" from an employee, and absolutely nothing further was done to address our concerns or improve our stay.
Ultimately, we paid an extremely high price for what was unequivocally substandard service and accommodations. Save your money and look elsewhere; Hidden Riegel Resort offers a truly negative experience.