Hotels Balingoan

"Where should I start and where to end? Well, the room is big and nice. But - there was a bad smell in the toilet. I told service to clean it better and after cleaning - it was the same. Also the glas between shower and toilet- not clean and a lot of lime. The area around the Pool is dirty - a lot of black areas next to the Pool. The Kids pool inside is dirty. My impression is, the stuff - not all - is not happy to work there and you can feel it. It's not warm and more cold. They have a nice coffee Bar before the front desk with a sign - open from 10am until 6 pm. It needs 10 minutes to organize somebody to brew Cappuccino. They are not able to talk to me, what kind of cake it is after the window. 3 hours later our empty cups are still at the table - nobody put it away. Just to understood - it's the area everybody see first during entering the hotel... Breakfast is so so and for sure not 5 *. No one put the empty plates away - after sitting there for 1 hour and a few guests. There is also olny one tea availible - green tea. There was a christmas dinner at 24.12. in the evening - written on a Letter in front of my door. Last order a la carte until 4pm. I found this letter in the morning at 06.00 am 25.12.25- senseless. If you stay there for a few days you'll see, a lot of things does not work. It's not five star - maximum 3+ and to expensive for that what you get. There are just a few guests and now I understood why - it's not nice. It's a pity - but we won't "