The rooms are old. The elevator smelled like throwup in the morning. During the day, it smell like weed. The phone does not work in the room. Not even to call the reception. The bathroom doors in the room do not lock. The staffs were not friendly. My reservation checkin stated 2 pm. I got there at 2 and they stated I would have to pay $35 to checkin at 2 or wait until 3. I felt that was unfair especially my reservation says 2 pm. Eventually, I waited for 3 pm. Room service never came even though I was there 2 nights. When I asked the room service person for towels when I saw them in another room, they said go to the front desk. The breakfast is basically bagel and cream cheese and small muffins. There was cereal but no milk. Will never come back. So disappointing on my first time in wingate. I will stick to Marriott or Hilton.