It was the worst experience I have ever had. I made the reservation, for a premium queen room; however, when I arrived, they couldn’t find my reservation - it had been canceled. I had to pay a higher rate than what I originally had. The room had been recently renovated and was not cleaned thoroughly. There was paint and other residue on the floor; and by the window there was a bunch of red-orange seeds (which I thought was bug guts) on the floor and all over the windowsill. I had a wasp in my room, a spider in my bed and in the tub. I told the GM about it and asked him to have housekeeping clean my room - they were never sent. I had to buy Clorox wipes to clean all the dirt residue off of the table, nightstands, sinks and countertop. When I took a shower, the painted tub started peeling. There was a tv in the room but no access to cable. I couldn’t connect to the internet even with the instructions that were provided. I got locked out of my room - my key stopped working - and called the after hours attendant six times with no answer. He finally returned my call but was not on the premises. I had to wait two hours to get into my room and he didn’t even make me a new key - he said he’d get to it when he made his rounds. The walls were thin, I could hear the people in the other room snoring at night; the fourth floor always reeked of smoke and weed; my room only had one roll of toilet paper - in which I ran out of and had to buy more. Total waste of money - stay somewhere else.
