Hotels Arrien

"Hotel toujours bien"

"sauberes Zimmer Frühstück sehr gut"

"Le personnel de l’hôtel est efficace et à l’écoute du client. L’isolation des chambres (deuxième étage au dessus du restaurant) est mauvaise et il est assez désagréable d’entendre en permanence les chaises et tables en déplacement. L’isolation vers l’extérieur n’est pas meilleure. Le ménage est fait très tôt le matin et donc en cas de réveil après 09:00, il faut faire la demande expressément à la réception pour obtenir le service de nettoyage. "

"Notre séjour de 4 au 6 avril ne se pas bien passé. Nous avons pas eu de lit pour le bébé cela nous a cause une mauvaise nuit. Nous réclamons une compensation poue ce dommage. Merci d'avance Angela Ramos"

"Das Hotel ist nur wenig hundert Meter vom Bahnhof, bzw. der Seilbahn und dem Zentrum entfernt. Sehr gute Lage, alles sauber und gepflegt, freundliches und hilfsbereites Personal. Insgesamt absolut zu empfehlen."

"Room had no frigobar, 35°C outside. Not really clean. No telephone in the room. Shower did not drain properly"

"First of all, Marie at reception was the very best person in your hotel. Very smart and always frinedly and helpful. Howver, the Belfry is may a 4 star, but not a 5 star hotel. Too many details are missed respectively ddidn't work. In our bath room there were 2 empty bottles. We told it to the room service, but nothing happened during the 3 days we have bee in your hotel. Breakfast was not good. The tables didn't look nice. It was not possible to ordr freid eggs. Person was not friendly and cleaning with spray the table next to us. The room overall is a 3 star breakfast room. Crossoints in a cafe outside tasts much better. Espresso absolutely poor. We couldn't use the indoor pool becuae of too bad air. Erverywhere in the hotel its looks as the best time has gone. Many work for painters to make it much nicer. The pictures on your website looks pretty well, but in real it's not as nice. I've been in 5 star hotels and got the service and glamour I'd paid for. Fore me it's the managemnet and the owner who can change it. Finally, big thanks to Maria. She made our 3 days. Kind regards, Stefan."

"In die Jahre gekommen"