2/10 – Ungenügend
Sanjiv
22. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Had very bad experience with the Transport Desk of the hotel. They charged for 8 hours 80 kms of taxi but did not pass this information. We enquired for travel to Atari Border and was quoted 4000.00 rs and extra 500.00 for airport pickup. We had to travel in hotel shuttle which again did not give information that it was only drop off service and that also half way to temple and were told to catch e-rickshaw. I had my old mother who was exhausted but had no choice but to walk and take e-rickshaw. Later i just asked if i could use car for few extra hours in evening and then it was mentioned that car was for 8 hours.
Staff was not helpful, every request took hours to complete.
Manager talked a lot but doubt if she seriosly took her job or she reriminded the travel desk guy.
It seems they are all hand in glove to fleece guests.
Very sad for Radisson Blue brand and how they can let this sort of thing happen.
Bed quality was very very poor, some old beds were used.
Please stay from them and dont book any Taxi service. They are like street taxi people you meet.