6/10
Our stay was disappointing, especially given the high rate we paid for graduation week. After a long day of graduation the day before and packing/loading the moving van throughout the day, we were eager to use the hot tub, only to find it scalding hot—completely unusable. I normally enjoy the water quite hot but this was dangerously hot and we could not get into the water even after trying to give our feet and legs time to acclimate to the temperature. Despite multiple attempts and inquiries, we were met with rudeness and dismissiveness from the front desk. Staff insisted it had been checked and was 102°F, but it clearly wasn't. I asked if the temperature could be re-tested but was told that no maintenance was available, When asked if there was any chance that we could just use the temperature gauge to verify we were basically dismissed . Very disappointing experience but I guess now we knew why we had not seen anybody in the hot tub throughout the duration of our stay.
Terri
Aufenthalt von 2 Nächten im Mai 2025