Hotels Alpha

„Breakfast staff were not friendly, cheerful nor welcoming. Breakfast itself was lower than subpar as guests were always waiting for something and often had to ask for things, like more creamers near the coffee, more yogurts, pancake mix to be added to the machine, always waiting on the hot dishes to be replenished. Either more help is needed or more efficient help. Breakfast was abysmal 2 days in a row.“

„all the staff was very helpful, cordial, friendly ---we have stayed here on a number of occasions and it has always been a good experience“

„Hotel is very nice but breakfast needs improvement at every hotel this chain operates. Almost zero choices for diabetics or otherwise health conscious customers.“

„It was no one at the front desk and at breakfast we had to find cups, bowls and plastic wear. Absolutely NO HOT BREAKFAST!!! It was juice,a few bagels, yogurt, cereal. We were told the kitchen staff called off. It was about 40 guest trying to eat a hot breakfast it was no where to be found. I came in late from Florida after 1am expecting to receive a hot breakfast before getting back out on the road going to Detroit at 8am. This was very disappointing not just me but the other guest, trying to ...

„Beautiful & clean rooms. Friendly staff. Great gym, pool, billiards, foosball table and other amenities. Worth every penny.“

„It was a safe area and easy to get to the stores incase you needed anything.“

„Nice rooms, good food und very friendly service. I forgot to switch off the light of our rental car. Staff was extremly helpful. The chief tecnician of the hotel did a great job to overcome all the tecnical hurdles a modern car provides when you want to jumpstart it. Thanks for your great Support!“

„The staff was excellent.“

„Clean rooms. Great location and very helpful staff.“

„Hotel sauber, angenehme Bettwäsche, gutes Frühstück. Würden Hotel wieder wählen.“

„Staff was very friendly and helpful“

„All is ok“

„Menu at restaurant was a little limited. The staff of the hotel and restaurant were excellent. The mattresses were a little firm for my liking. Counter staff could not have been better. Extremely helpful and courteous . Parking was good and access was good.“

„Very clean, comfy beds (even the sofa bed!), good breakfast that was different than your typical hotel breakfast. Home2Suites has my attention for future stays!! Gentleman at the front desk was very attentive and responsive!“

„I had to switch rooms three times. The first room smelled like urine, the second smelled like a wet dog the refrigerator didn't get cold and the toilet didn't flush right. Finally I slept in the third one. The reservationist was nice but the rooms really are needed some refurbishment extra cleaning etc.“