Rixos Hotels, Al Futaisi

„Let me start with the positives: the service at Turquoise restaurant was genuinely excellent. Chris, Jim Kelly, Mary, Vivek, Bibek and the entire kitchen crew were attentive, professional and consistently friendly. They were clearly doing their very best and deserve recognition. However, the room product is simply not on par with what one would expect in the UAE at this price point. The rooms feel worn and outdated. Our room was noticeably damp. While engineering came quickly to “fix” the AC, ...