2/10 – Ungenügend
Jamie
17. Juni 2025
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Do not stay here! It is so filthy! When we arrived to our room, we were hit with a musty mold smell. The AC unit was turned off ( almost summer time). We thought once the AC unit was turned on it would get better. It only got worse. The smell coming out of the unit was horrific! Not to mention, since the room was so damp from humidity, the carpet was wet. The bathroom I don't think has been cleaned for quite sometime. We had three people in the room which is why we got the suite so we could use the pull out sofa. Once we arrived back to our room from our evening adventures, the pullout sofa was not dressed. We called for sheets and another pillow. We were told they were out of pillows but they would bring us sheets. When the sheets arrived, they were handed to us DIRTY. The housekeeper did realize it and went to get another "clean" set of sheets. Disgusting! It was almost impossible to try to sleep between the smell and the fact it was so damp in there the sheets and bedding just felt wet. We were on the first floor by the pool/patio area. Mind you, the pool closes at 11. There were other guest outside our room until 3am partying. Zero sleep! If the mold smell wasn't bad enough, everything they were smoking outside came through our AC unit and filled the room. I HIGHLY suggest spending a little extra and staying somewhere that actually cares about their property.
Jamie
Aufenthalt von 1 Nacht im Juni 2025
