We didn’t have a good experience for the following reasons: (1) our room had mosquitoes/midges, we were bitten while in the room and killed at least 5 in our room. We told the staff and no other rooms were available. (2) location of room was ground level and exposed to outdoors - could hear all the noise from the street/cleaners and several drunk guests returning from a night out from midnight to 3am. (3) we didn’t feel secure - no safe for valuables, door could be broken in as door lock was basic, no extra locks from inside (4) surrounding area is loud at night but probably not an issue if you are in the main hotel. On the positives - staff were nice, beds were comfortable, room was nicely decorated/renovated, family room was spacious and there is storage for luggage. If you like a large pub restaurant with big screen tvs, music and gambling, then you might like this place but be warned, prices are high for food and drinks. A$27 for a margarita!