Finde Lembah Anai Wasserfall Hotels

„First at all I have to admit that I have choosen this place because the brand Mercure should garanty some standart. I have prooven wrong. Beside the unexperianced staff the quality of the place is not reflecting my experiance in other Mercure hotels. The room was really nice/clean. The rest wasn't. One of the most irritating details was the poor breakfast.“

„Good service, 24 h roof top restaurant and bar. Fair price“

„Although the pictures represent a very clean, nice hotel, this is not the reality of its current state. Our room was not clean (bathroom was really dirty and had missing caulking and fungus) which was masked by a mothball scent. “

„Everything is perfect, room, staffs, etc. But the swimming pool needs some cleaning!“

„Das Hotel ist schon etwas älter und wird zzt (10.2018) teilweise renoviert, dadurch kommt es zu einigen Einschränkungen der Annehmlichkeiten . Während unseres Aufenthaltes war das Hotel (angeblich) ausgebucht, da während dieser Zeit ein Kongress im Hause stattfand. Außerdem ist die Luftfeuchtigkeit während der Regenzeit sehr hoch und kann in den Zimmern nicht reduziert werden, da die AC nur bei Einstecken der Hotelcard funktioniert. Auf den Fluren keine Klimatisierung . Internet auf den Zimmern ...

„Impossible de reporter une réservation à 1 semaine “

„Disgusting! Room was filthy. Sign said non-smoking but walls, vents and air-conditioner coated in nicotine. Smell of cigarettes overpowering and made us feel sick. Dirty bed linen. Dust very thick. Faeces on toilet seat. Bathroom door rotten and filthy. Told there was no hot water and tv broken after arrival. No toilet paper, soap. No wifi working. They had to remove dirty dishes out of our room. Wallpaper ripped off wall. We stayed one night and left for a better hotel. Complained to staff ...