„This hotel does not meet the standards of a 5-star property. Already upon arrival, no one came to open the taxi door or help with our luggage. At the bar, we constantly had to pick up our drinks ourselves, as staff rarely approached us and often seemed unfriendly. Service in general is very poor and the hotel feels understaffed.
Breakfast service was equally disappointing – for example, my husband was told to fetch a Coke at the bar instead of being served at the table, which is unacceptable ...
„This hotel does not meet the standards of a 5-star property. Already upon arrival, no one came to open the taxi door or help with our luggage. At the bar, we constantly had to pick up our drinks ourselves, as staff rarely approached us and often seemed unfriendly. Service in general is very poor and the hotel feels understaffed.
Breakfast service was equally disappointing – for example, my husband was told to fetch a Coke at the bar instead of being served at the table, which is unacceptable ...
Laurent-Philippe