5 Sterne Hotels Silvan

„Finding the hotel parking was not easy. Reception did their best to describe how to find it but we still drove around and around. Perhaps some signage would be handy?“

„Parking areas clean and well lit/ staff efficient friendly and thorough. Breakfast tasty and bountiful “

„There was an electricity cut for two hours. The management decided to send the whole kitchen staff home, although at 6pm power came back. That left us with no warm meal in the evening in the middle of nowhere. Worst thing : not even the kitchen manager stayed to give an explanation. We got a compensation but that is not the way you manage things in a 5 start establishment. On the other side, in the brochures it was said there would be a cold buffet for breakfast. That was not the case. In the ...