5 Sterne Hotels El Born

„Alles super“

„Unfortunately, we were very disappointed with the housekeeping and hygiene standards during our stay. For the first two days, our room was not cleaned at all. Basic amenities such as shampoo, conditioner, body lotion, cotton buds, and cotton pads were completely missing. We were three guests, but only two cups and two glasses were provided. Despite reporting for two days that they had not been replaced, the situation was not properly resolved. What shocked us most was that a housekeeping staff ...

„Tolle Auswahl“

„Hilfsbereites Personal, sehr gutes Essen“

„Das Badezimmer war sanierungsbefürftig. Dilettantisch mit Silikon überschmierte Fugen und Badewanne, die zum Duschen eine Kletterpartie erfordert, sind kein 5 Sterne Standard! Warum steht drei Tage (seit Check In) eine verwelkte Nelke im Bad? Morbider Charme? So wie abgeplatzte Spiegelrahmen? Mobiliar in die Zeit gekommen. Fernseher erneuert, passt jedoch nicht an Stellplatz, da dort eigentlich ein Bild hängt, dass nun sinnlos zur Hälfte verdeckt platziert ist. Frühstück zwar im Keller, jedoch ...

„Wenig Platz um dauerhaft den Pool nutzen zu können und auch die Öffnungszeiten“

„We had some problems with the room. Among others, we had mold in the shower, and it took a while until we cleared that. The third person at the reception helped us very well. We got a different room. There was even an upgrade, and it was much better from then on, but that's not what I would expect from a five-star hotel“