„I was there for my Birthday and the Hotel staff was so unfriendly Nobody answered my requested. Never ever expienved such a Bad Service from a Hilton Hotel. Worst ever“
„Mehr erwartet gemäss Fotos als dann tatsächlich geboten. Das Personal war teilweise nett aber teilweise auch sehr frustriert. Das Zimmer war sehr einfach.“
„I was not impressed. The pool was very dirty on the surface. There were towels on the floor and no staff to be seen. The room was very dark with no good lights. The breakfast was complicated and the vouchers were not given to me on checkin. Also the shower was cold for the first 3 nights and i had to move room. There was no responsibility taken by management for the shower issue and i was told everything was ok. Manager was not seen at all during my stay“
„Interior of the elevator could be better maintained. I am older and used to love when the elevator’s were cleaned and wiped down. These had fingerprints everywhere. Over all for a dated property the stay was good“
„This inn is perfectly located if you want to drink and dine in Carytown and that would be enough BUT it is also owned and operated by some wonderful folks who work extra hard to make you comfortable, the linens are nice, the bathrobes are fluffy, there’s a wine and cheese hour as well as a fancy coffee maker, and breakfast was lovely. Put all that together and you have and even better Richmond adventure. Loved our stay!“
„The place was clean and spacious. The hallways reeked of pot but the room itself did not. There is theoretically one off-street parking spot, but you'll never get it. The street parking is okay. The neighborhood itself is pretty downtrodden, you aren't going to want to walk around looking for food. But a short drive toward downtown gets you to a nicer area, or a short drive the other way gets you to the highway and the next exit away from downtown has lots of food and shopping. I would ...
„The trip was good after we were settled in. But getting settled in, the property manager neglected to tell us there was an extra $350 charge that needed to be on a credit card for incidentals. And we couldn’t get the codes until we paid the money. Without the knowledge of needing the money I didn’t have a credit card prepared for the fee. She said she would refund my money but didn’t know how long the refund would take. She was very nasty the beginning. So 2 sixteen year old boys and I were ...