„We had a great time at this hotel, but at check‑in we discovered that Expedia had double‑booked our reservation. That left us stuck with two separate bookings. The clerk told us we would need to speak with the manager, Franco.
After trying to reach Franco for three days, we finally managed to talk to him. He told us that if we had booked directly through the hotel, he would have refunded the extra charge immediately. But because the duplicate booking came through Expedia, he said we had to take ...
„The neighbor's chimney is 5 meters away and smoke enters the room if you let the window open.
I would expect they follow generic rules - also written in the bathroom and do not change towels that are not on the floor, instead they switched all, no reason.
The curtain is kinda short and light enters the room very early morning.
The fridge is extremely noisy, you can't really have a relaxed sleep, also there was probably a short power cut - and the UPS in the Technical room was beeping from ...