„The lady that greeted us was lovely and she then told us where our room was. We hoped to eat in the hotel but was told that the chef had called in unable to cook. I tried to find out if we could get breakfast next morning but nobody came back to us. Nobody told us how to exit the building in an emergency and when we left the next morning at 9.45 we had to let ourselves out and leave the keys on the bar having seen no one! Middleham itself is beautiful and the hotel ideally situated but it let ...