Skiurlaub in Hong Kong Island buchen

Modern and fast to the Centery

Sehr sauberes und schönes Hotel. Super zentrale Lage und dennoch ruhig. Wunderbare Sicht über die Stadt.

if there is a queue of 30 customers and only 2, later 3 persons on the reception for the check-in at the hotel defined check-in time, but 4 persons at the concierge ( for taxi, luggage, etc. ) standing around ( with nothing to do ) then i must ask my self, whether THIS is customer focused or not ! and no seating area in this "lobby" ( eg. for elder customers who have to wait for 30 min or longer ) for such a star-hotel INCREDIBLE .. management should ask themselves, whether they are capable in setting up the right ( customer focused ) processes and equip them with the right staff ( my opinion was in the long time in the waiting queue also supported by others ) ..

Sehr hilfreiches Personal, ein sehr schönes Disney Erlebnis!

Es Fehlt Einkaufsmöglichkeiten außerhalb des Hotel

Everything was great! Great breakfast!

if there is a queue of 30 customers and only 2, later 3 persons on the reception for the check-in at the hotel defined check-in time, but 4 persons at the concierge ( for taxi, luggage, etc. ) standing around ( with nothing to do ) then i must ask my self, whether THIS is customer focused or not ! and no seating area in this "lobby" ( eg. for elder customers who have to wait for 30 min or longer ) for such a star-hotel INCREDIBLE .. management should ask themselves, whether they are capable in setting up the right ( customer focused ) processes and equip them with the right staff ( my opinion was in the long time in the waiting queue also supported by others ) ..

The harbour view is spectacular and uncomeparable we , a family of four, loved it very much. The Lobby atmosphere is lovely, the rooms are spacious and well equipped, the marble bathrooms are very elegant. The Shangri-La Hotel Kowloon was a real upgrade to our Hongkong Trip