Basierend auf 61 geprüften Bewertungen
4,2 Sauberkeit der Zimmer
4,1 Service
4,1 Komfort der Zimmer
4,0 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Schlechter Service, in die Jahre gekommene Villa
Veröffentlicht am 10.09.2019 auf HotelsWir hatten die Villa mit Pool gebucht. Abgesehen davon, dass sie erst unsere Buchung nicht gefunden haben und uns dann auf Verdacht ewig warten liessen, weil sie das Zimmer erst einmal putzen mussten, ist diese Villa sehr in die Jahre gekommen und leider nicht gut gepflegt. Warmes Wasser gab es keines. Allgemein dürfte mehr Pflege in die Anlage gesteckt werden.
Kommentar von Hotelmanagement
23.09.2019 von Yaning, Hotelmanagement
Dear Mrs. Thank you for taking the time to write a review. I will try to clarified a few points. The evening before your arrival,we did received a email from you requesting a transfer from Medewi to our resort. The front desk was confused as your name was not in our guest list. I personally sent you two emails but you didn't reply. You arrived at 12 noon and we had still not received the reservation from Expedia. So the front desk try to find out about your booking. Finally we received it and at two pm our check in time you could move into the villa. The hot water in this villa is solar and work fine .you just need to wait until the hot water arrive. I apologize for any inconveniences you experienced. We have changed our policy about online booking where the guests arrived before we received it. I hope your had a great Bali holidays .
von einem verifizierten Reisenden
Veröffentlicht am 08.08.2018 auf Hotels
the rooms are really dark, better light would be great in the evening.
breakfast is great and hotel is surrounded by nature
Kommentar von Hotelmanagement
08.08.2018 von Yaning, Hotelmanagement
Dear Sir and madam,
thank you already staying with us at Gajah Mina Beach Resort.
We would like to keep the real Bali is. With nature and not so much building.
We hope to welcome you again in the nearfuture.
Sincerely
von einem verifizierten Reisenden
Veröffentlicht am 10.08.2023
Our room was very nice, but the grounds needed a lot more attention. Check in was a bit ordinary, and the place was under staffed
von einem verifizierten Reisenden
Veröffentlicht am 23.08.2022
Beautiful outlook from the room.
Clean, very hospitable staff. Fantastic location.
von einem verifizierten Reisenden
Veröffentlicht am 26.05.2022
My son and I were traveling through Bali post Covid and I believe that all reviews including this one need to take into account that many of the accommodations in Bali are newly opened after being closed for two years. Gajah Mina is at the end of a very small road. As you approach keep this in mind and trust Google maps. They are actively renovating the lobby area but there is clear signage to check in at their Secret Bay restaurant. Leave your car or bike parked by the lobby lot and follow signs to the restaurant. Staff will help with bags. It’s a little worrying as you arrive but the staff was super friendly and welcoming. Our room was spotless and the ac had even been turned on before we arrived. The included breakfast was simple toast butter jam and coffee but the bread and jam were homemade and really good. The owner is French and the property reflects a European design sense. The bungalows were well kept and pleasingly designed with garden views. The pool was large and clean. This is a large property that includes two spectacular points with surf and sunset views and a beautiful private bay in between. We only used our stay as a stopover between travel days around Bali. This would make a good place to stay if you were looking to surf or were traveling with a family. There are no easy options for eating within walking distance but everything we had at the restaurant was good. Gajah Mina was doing a great job.
von einem verifizierten Reisenden
Veröffentlicht am 25.02.2021
I booked a room but when i showed up no one qassat the property. I walked around the extensive grounds but found no staff, amd the reception building was padlocked. I ended up having to scramble to find another place to stay.
Expedia had bettwr refund me on this.
Kommentar von Hotelmanagement
16.03.2021 von Tyas, Hotelmanagement
Dear Mr. Edo,
i would like to clarify :Due to the Covid 19 regulations. the check in is at Secret Bay Restaurant. It is clearly written on the front entrance.You finally find the restaurant and spent two nights with us.You Girl Friend paid all the bills at the restaurant with her credit card ; Aikawa Megumi.I do not understand ,you pretend ,you didn't stay with us. You did fill up the registration form yourself .I hope you enjoyed your stay at Gajah Mina Beach Resort
Kind Regards
von einem verifizierten Reisenden
Veröffentlicht am 12.12.2020 auf Hotels
von einem verifizierten Reisenden aus Gold Coast, Australia
Veröffentlicht am 16.03.2020 auf Wotif
Gajah Mina is so peaceful, it was the perfect place for me to relax and enjoy the environment. The restaurant, Secret Bay restaurant, is in such a perfect place overlooking Secret Bay ... wow what a fabulous view for breakfast each morning.
The pool was wonderful too with both shade and sun areas.
The villa itself was quite secluded, which was just what I was looking for.
von einem verifizierten Reisenden
Veröffentlicht am 02.03.2020
The resort is amazing. Close to 2 beaches and it has its own secret cove. Nice pool and good breakfast included with lots of fruit. Staff are really nice.
von einem verifizierten Reisenden
Could be better....
Veröffentlicht am 29.01.2020 auf Hotels屋裡有很多壁虎，半夜還會發出很大的叫聲，會把人嚇醒的程度！隔天請飯店來把大壁虎趕走或讓我們換房間，卻只派人來做例行性的打掃，所以隔天晚上又被大壁虎叫聲嚇醒了！
除了壁虎以外，其他環境氣氛很好，餐點很好吃！
