Basierend auf 996 geprüften Bewertungen
3,8 Sauberkeit der Zimmer
3,9 Service
3,9 Komfort der Zimmer
3,7 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 14.05.2023
Reinigung kommt nicht jeden Tag, sondern nur am fünften Tag. Sauberkeit im Frühstücksbereich war miserabel.
Kommentar von Hotelmanagement
15.05.2023 von Managment, Hotelmanagement
Thank you for your response.
von einem verifizierten Reisenden
Gutes günstiges ruhiges Hotel
Veröffentlicht am 11.05.2019 auf HotelsWir haben das Hotel wegen der etwas abseits der Hauptstraße befindlichen Lage ausgewählt. Es war sehr ruhig und für sein Alter noch gut in Schuss. Zimmer war sehr sauber und groß. Das Hotel hatte richtiges Besteck und Tassen sowie Teller anstatt wie üblich Plastik oder Pappe! Dies hat uns positiv überrascht. Wir können das Hotel auch wegen dem Preis- Leistungsverhältnis sehr empfehlen.
Kommentar von Hotelmanagement
14.05.2019 von Manager, Hotelmanagement
Dear Guest,
Thank you for taking time to share you experience. We are delighted to read that you enjoyed. Thank you for being our valued guest. We hope to see you again when your travel brings you back to the area.
von Peter
Veröffentlicht am 18.10.2017 auf Hotels
von einem verifizierten Reisenden
Veröffentlicht am 30.04.2024
The location was very convenient, safe, and quiet. You have interesting dining options like seafood, sushi, chicken, habachi in walking distance. There’s also a gas station very close if your traveling by car. There’s shopping & grocery stores all in walking distance. Only dislike is that there began to be a ton of ants on my 3rd day of stay. Which made me panic after getting comfortable in my stay
Kommentar von Hotelmanagement
01.05.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found our location convenient, safe, and quiet, and that you enjoyed the variety of dining options nearby. We apologize for the inconvenience caused by the ants and assure you that we are addressing this issue promptly to ensure a comfortable stay for all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2024
I like this property. However, if you would put in more effort to do small things like clean rooms at least every other day and actually do a deep clean versus the room being "surface clean" your hotel furniture would last longer and perhaps your ratings would increase. I am a cleaner, so I cleaned my room as soon as I got there. The desk and chair, in particular were just filthy. And since those two items are widely used, they should get a lot of attention. Another tip, stanley steamer or even an upholstery cleaner (Ollies has one for $50) and clean the chairs, the chair in 406 is absolutely filthy--visually. The cushion didnt even fit and the ottoman did not go with the furniture (not that it matters, it just should be visually appealing) Breakfast: comparing to Holiday Inn in the area, your breakfast (almost identical options) was definitely a cut above. Clean microwave & fridge ( I took pics if you want to discuss) so that its clean and sanitized for the next stayers What I did love was the walkability, the safety, the location and the parking were great. Just to mention, I called ahead in March to find out about pool--that was my main purpose for choosing--but it was it closed the entire time (both stays). Bottom line, put more care and love into the rooms, not just the making the beds with accuracy, carpets should be cleaned and also leave some extra garbage bags in the rooms since you all only come in to clean every 3-4 days so that stayers have a place to put garbage.
Kommentar von Hotelmanagement
27.04.2024 von Hotel Manager , Hotelmanagement
Dear Guest,Thank you for taking the time to provide such detailed feedback. We appreciate your suggestions for improving our cleanliness standards and overall guest experience. We apologize for any oversights in the cleanliness of your room and will take immediate steps to address these issues. Regarding the breakfast and amenities, we're pleased to hear that you found it to be a cut above and appreciate the comparison to other hotels in the area. We apologize for any inconvenience regarding the pool closure and will ensure that our website reflects accurate information in the future. Hope you will visit again.Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 23.04.2024
Walking distance to our conference venue
Kommentar von Hotelmanagement
24.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your positive review! We're delighted to hear that our location was convenient for your conference. We strive to provide a convenient and comfortable stay for all our guests. If you have any further feedback or if there's anything else we can do to enhance your experience, please let us know. We hope to welcome you back again in the future!Sincerely, Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 20.04.2024
I could smell that someone was smoking in my floor
Kommentar von Hotelmanagement
21.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,We apologize for the inconvenience caused by the smell of smoke on your floor. We strive to provide a comfortable and smoke-free environment for all our guests, and we regret that this was not your experience. Our team will address this issue promptly to ensure a more enjoyable stay for our guests in the future. Thank you for bringing it to our attention.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 17.04.2024
Kommentar von Hotelmanagement
19.04.2024 von Hotel Manager, Hotelmanagement
Dear Rodney,Thank you for your feedback. We're glad to hear that you had a positive experience overall. If there's anything specific we can improve upon to earn that fifth star next time, please let us know. We value your input and hope to welcome you back for an even better stay in the future.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 14.04.2024
Property is clean.
Staff is nice.
Beds are really hard and uncomfortable.
Pool was closed for repairs.
Kommentar von Hotelmanagement
15.04.2024 von Hotel Manager, Hotelmanagement
Dear Guest,Thank you for your review. We're glad to hear that you found our property clean and our staff accommodating. However, we apologize for any discomfort you experienced with the beds and the inconvenience of the pool closure. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our amenities for future guests. We hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Manager
von einem verifizierten Reisenden
Veröffentlicht am 12.04.2024
Staff who checked me in was great, but that’s where it ended. Got to the room (3rd floor, very last door furthest from elevator) and the TV remote didn’t work. Had to go back downstairs to get another one and it was dirty. The bathroom had long shed hairs all over the floor and tub. There were hard grains of rice on floor and a smudge on the end table that looked like dried food sauce. It was obvious the room had not been swept, vacuumed, or wiped down. One of the white hand towels had BROWN STAINS on it. So idk if it was washed or not but should’ve been discarded if the stains won’t come out. The bed APPEARED clean but that’s about it. The elevator floors were sticky for the whole 2 days I was there. I went to breakfast and poured of cup of lemonade and there was a FLY in the lemonade that wasn’t in the cup when I picked it up! Absolutely disgusting so I didn’t get breakfast on the second day. Paid $100 more than the hotel I usually go to because I thought this would be an upgrade. It was worse! It seemed like every room on the 3rd floor was loud at all hours of the night. Will never book here again.
Kommentar von Hotelmanagement
13.04.2024 von Hotel Manager , Hotelmanagement
Dear Denise,We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager
