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Solterra Resort 5 Bedroom Home with Pool (1604)

Fotogalerie von Solterra Resort 5 Bedroom Home with Pool (1604)

Außenpool, Liegestühle
Innenbereich
Smart-TV, Tischfußball, Tischtennisplatte
Kühlschrank, Mikrowelle, Ofen, Herdplatte
Außenbereich

Bewertungen

7,4 von 10.
Gut

Ganzes Ferienhaus

5 Schlafzimmer5 BadezimmerPlatz für 10 Gäste260 m²

Beliebte Annehmlichkeiten

  • Pool
  • Parkplätze verfügbar
  • Wäschetrockner
  • Waschmaschine
  • Whirlpool
  • Grill

Mehr zu dieser Unterkunft

Ganze Unterkunft

Du hast das ganze Ferienhaus für dich allein und teilst es nur mit deinen Mitreisenden.

Solterra Resort 5 Bedroom Home with Pool (1604)

ACO PREMIUM - 5 bd mit Pool und Spielzimmer (1604)

BRANDNEUE MODERNE, PRIVATER POOL, SPIELRAUM UND SPA !!

Immobilientyp: Einfamilienhaus
Grundfläche: 2800 sq ft
Lage: Solterra Resort, Davenport, Disney Area


Wenn Sie auf der Suche nach einem schönen großen Haus mit privatem Pool sind, haben wir den richtigen Ort für Sie!
In der Nähe von Disney Parks, Golfplätzen, Flughafen und familienfreundlichen Aktivitäten. Sie werden den Ort aufgrund des Ambiente, des Außenbereichs, des Pools und des Spa, des Grill und eines privaten Spielzimmers lieben.
Unser Anwesen verfügt über die Ausstattung, um Ihrer Familie während Ihres Urlaubs den Komfort eines Zuhauses zu bieten! Geräumige 5 Schlafzimmer, 4. 5 Badezimmer und Wohnbereich; Große Küche mit Geschirr und Kochgeschirr, Kühlschrank / Gefrierschrank, Geschirrspüler sowie Waschmaschine und Trockner.
Dieses Haus wird professionell gewartet und verwaltet, um Ihnen einen 24-Stunden-Gästeservice zu bieten.


Überblick:
5 Schlafzimmer
4. 5 Badezimmer
Pool, Spa und Grill
Master Suite mit King Size Bett
Flachbildfernseher
Voll ausgestattete Küche
Waschmaschine und Trockner
Fön
Eisen
Freier Internetzugang Wifi
Bettwäsche und Handtücher werden gestellt
Betten: 2 Könige, 6 Zwillinge
Platz für bis zu 10 Gäste


Aufbau

Unten:
Esszimmer
Voll ausgestattete Küche und Frühstücksbar
Pool, Spa und Patio-Bereich mit Grill
Wohnzimmer, Flachbildfernseher
Schlafzimmer Nr. 1 (Suite): Kingsize-Bett mit Flachbildfernseher
Badezimmer Nr. 1: Separate Dusche und Badewanne, Doppelwaschtisch, Zugang zum Schlafzimmer und zur Terrasse.
Garage zum Spielzimmer umgebaut
Wäscherei: Waschmaschine und Trockner
Toilette

Nach oben:
Schlafzimmer Nr. 2 (Suite): 2 Einzelbetten mit Flachbildfernseher
Badezimmer Nr. 2 (gemeinsam): Dusche, Doppelwaschtisch
Schlafzimmer Nr. 3 (Suite): 2 Einzelbetten mit Flachbildfernseher
Familienzimmer mit großem Flachbildfernseher
Schlafzimmer Nr. 4: 2 Einzelbetten mit Flachbildfernseher
Badezimmer Nr. 3: Badewanne, Waschtisch
Schlafzimmer Nr. 5 (Suite): Hauptschlafzimmer mit Kingsize-Bett und Flachbildfernseher
Badezimmer Nr. 4 (Suite): Master-Bad, separate Dusche und Badewanne, Doppelwaschtisch


Das Resort und die Nachbarschaft

Das Solterra Resort bietet maximalen Stil und ein gutes Preis-Leistungs-Verhältnis, das die Erwartungen übertrifft.
Das Resort verfügt über ein gemeinsames Clubhaus, das allen Gästen offen steht. Es verfügt über einen eigenen großen Poolbereich mit einer fantastischen Wasserrutsche, einem Whirlpool und vielen Sonnenliegen, damit Sie die Sonne genießen können.
Sie können immer draußen in der heißen Sonne Floridas in der großen, überdachten Lounge mit TV und Tischen im Freien eine Pause einlegen.
Das Solterra Resort bietet außerdem: ein klimatisiertes Clubhaus, einen Fitnessraum, eine Lounge mit bequemen Sofas, einen Spielplatz, Tennisplätze (Sie benötigen eigene Bälle und Schläger) und Beachvolleyball.
In der Nähe von Geschäften, Supermärkten, Restaurants und 30 Minuten vom internationalen Flughafen Orlando entfernt.


Rumkommen:

• Walt Disney World - 10 Meilen
• SeaWorld - 17 Meilen
• Universal Studios - 20 Meilen
• WalMart - 10 Meilen
• Walgreens - 3 Meilen
• Legoland Florida - 25 Meilen
• Orlando International Airport - 29 Meilen
• Sanford International Airport - 55 Meilen
• Busch Gardens - 60 Meilen


EXTRAS:

POOLHEIZUNG (falls zutreffend): 40 USD. 00 pro Tag (mindestens 5 Tage) - auf Anfrage.

GRILLREINIGUNG (falls zutreffend): Für die Nutzung des Grills berechnen wir eine Reinigungsgeb��hr von 60 USD zuzüglich Steuern.
Wir stellen kein Propan zur Verfügung, es liegt in der Verantwortung des Gastes. Wir stellen Propantank zum Nachfüllen zur Verfügung - auf Anfrage.

Für zusätzliche Serviceleistungen wie Tickets, Mietwagen, Shows und vieles mehr wenden Sie sich bitte an unsere Reservierungsabteilung.

CHECK IN: 16.00 Uhr

Auschecken: 11 Uhr

MINDESTALTER: Der Parteiführer muss mindestens 21 Jahre alt sein


Nach der Buchung:

Unser Check-in ist zu 100% elektronisch.
Sobald unser Team alle Dokumente unterschrieben erhalten hat, senden wir den Gutschein mit Informationen, die für den Zugang zum Haus erforderlich sind. Unsere Gäste können direkt in ihre Häuser gehen.
Wir sind die für die Immobilie verantwortliche Hausverwaltungsgesellschaft. Stellen Sie sicher, dass Sie Ihren Gutschein vor Ihrer Ankunft bei sich haben, da in der Community keine ACO-Rezeption / Mitarbeiter verfügbar sind. Unser Team ist rund um die Uhr in der Notrufnummer erreichbar.


JETZT BUCHEN UND DIESES SCHÖNE HAUS GENIESSEN!

Unterkunftsmanager

ACO Vacation Homes

Sprachen

Englisch, Portugiesisch, Spanisch

Gib zur Preisangabe die Daten an

Ausstattung der Unterkunft

Pool/Wellnessbereich

  • Außenpool
  • Gemeinschaftspool
  • Liegen am Pool
  • Privatpool
  • Whirlpool

Internet

  • Im Haus verfügbar: kostenloser Internetzugang per WLAN

Parkmöglichkeiten und Transfer

  • Zu den Parkmöglichkeiten auf dem Gelände gehört eine Garage

Küche

  • Geschirrspüler
  • Herdplatte
  • Kochgeschirr, Geschirr und Besteck
  • Kühlschrank
  • Mikrowelle
  • Mixer
  • Ofen
  • Toaster
  • Wasserkocher für Kaffee/Tee

Gastronomisches Angebot

  • Esstisch

Schlafzimmer

  • 5 Schlafzimmer
  • Bettwäsche wird bereitgestellt

Badezimmer

  • 4,5 Badezimmer
  • Badewanne oder Dusche
  • Haartrockner
  • Handtücher werden bereitgestellt
  • Shampoo
  • Toilettenpapier

Wohnräume

  • Esstisch
  • Wohnzimmer

Unterhaltung

  • Smart-TV
  • Spiele

Außenbereiche

  • Grill
  • Patio

Wäschepflegeausstattung

  • Wäscherei
  • Waschmaschine/Trockner

Arbeitsbereiche

  • Schreibtisch

Komfort

  • Heizung
  • Klimaanlage

Haustiere

  • Keine Haustiere erlaubt

Eignung/Barrierearmut

  • Nichtraucherunterkunft

Serviceleistungen und Annehmlichkeiten

  • Bügeleisen/Bügelbrett

Aktivitäten

  • Fitnesscenter
  • Spielhalle
  • Tischkicker
  • Tischtennis

Sicherheitsvorrichtungen

  • Kohlenmonoxidmelder (der Gastgeber hat angegeben, dass in der Unterkunft ein Kohlenmonoxidmelder vorhanden ist)
  • Rauchmelder (der Gastgeber hat angegeben, dass in der Unterkunft ein Rauchmelder vorhanden ist)
  • Feuerlöscher

Allgemeines

  • Größe der Wohneinheit: 260 Quadratmeter

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  • Whirlpool
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Richtlinien

Anreise

Der Check-in beginnt um 16:00 Uhr
Ein kontaktloser Check-in und Check-out ist möglich
Mindestalter für den Check-in: 21 Jahre

Abreise

Check-out vor 10:00 Uhr

Hinweise zum Check-in

Du erhältst vom Gastgeber eine E-Mail mit Angaben zu Check-in und Check-out.

Haustiere

Haustiere sind nicht erlaubt.

Kinder und Zustellbetten

Kinder sind herzlich willkommen

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat angegeben, dass die Unterkunft über einen Kohlenmonoxidmelder verfügt
Der Gastgeber hat angegeben, dass es in der Unterkunft einen Rauchmelder gibt
Diese Unterkunft ist mit Sicherheitsvorrichtungen ausgestattet, darunter ein Feuerlöscher.
Diese Unterkunft wird von unserem Partner FeWo-direkt/Vrbo verwaltet. Du erhältst eine E-Mail von FeWo-direkt/Vrbo mit einem Link zu deinem Kundenkonto, in dem du deine Buchung ändern oder stornieren kannst.

Die Unterkunft ist auch bekannt als

ACO Premium 5 Bd w/ Pool SPA & Game Room House
ACO Premium 5 Bd w/ Pool SPA & Game Room
ACO Premium - 5 Bd w/ Pool, SPA and Game Room Davenport
ACO Premium 5 Bd
ACO Premium 5 Bd House
Aco 5 Bd W Pool & Game Room
Solterra Resort 5 Bedroom Vacation Home With Pool
ACO Solterra Resort 5 Bedroom Vacation Home With Pool
2547335

Zur Gegend

Karte
Davenport, FL

In der Umgebung

  • Providence Golf Club - 5 Autominuten - 4.4 km
  • Champions Gate Golf Club - 12 Autominuten - 13.2 km
  • Reunion Resort Golfplatz - 18 Autominuten - 14.4 km
  • Mystic Dunes Golf Club - 18 Autominuten - 18.0 km
  • Ridgewood Lakes Golf and Country Club - 22 Autominuten - 8.8 km

Fortbewegung vor Ort

  • Bahnhof Kissimmee – 22 Fahrminuten
  • Flughafen Kissimmee Gateway (ISM) – 23 Fahrminuten

Restaurants

  • ‪Starbucks - ‬11 Autominuten
  • ‪McDonald's - ‬11 Autominuten
  • ‪Starbucks - ‬12 Autominuten
  • ‪Burger King - ‬6 Autominuten
  • ‪Taco Bell - ‬11 Autominuten

Häufig gestellte Fragen

Hat Solterra Resort 5 Bedroom Home with Pool (1604) einen Pool?

Ja, diese Unterkunft verfügt über einen Außenpool.

Ist Solterra Resort 5 Bedroom Home with Pool (1604) haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wann ist der Check-in bei Solterra Resort 5 Bedroom Home with Pool (1604)?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Solterra Resort 5 Bedroom Home with Pool (1604)?

Check-out ist um 10:00 Uhr.

Wo befindet sich Solterra Resort 5 Bedroom Home with Pool (1604)?

Dieses Ferienhaus für Familien in Davenport ist dank der hervorragenden Lage (Loughman) nur 5 km entfernt von: Providence Golf Club und Ridgewood Lakes Golf and Country Club. Ebenfalls in einem Umkreis von 10 km: Posner Village und Lewis W Mathews Memorial Sports Complex.

Bewertungen von Solterra Resort 5 Bedroom Home with Pool (1604)

Bewertungen

7,4

Gut

10 von insgesamt 26 Gästebewertungen haben eine Bewertung von 10 - Hervorragend
7 von insgesamt 26 Gästebewertungen haben eine Bewertung von 8 - Gut
3 von insgesamt 26 Gästebewertungen haben eine Bewertung von 6 - Okay
2 von insgesamt 26 Gästebewertungen haben eine Bewertung von 4 - Schlecht
4 von insgesamt 26 Gästebewertungen haben eine Bewertung von 2 - Ungenügend

7,2/10

Sauberkeit

Bewertungen

10/10 – Hervorragend

Tammy H., Buford, Georgia

Gut: Sauberkeit

Best Vacation Rental yet!!!!!

We absolutely Loved this property. It was very clean. It had an abundance of dishes and pots and pans. which is typically not the case. The pool was perfect and the jets for the jacuzi were awesome for my back. We loved the neighborhood and the community pool was amazing. The kids loved it and we loved the club house restaurant. We will definately stay here again.!!!!!!
Aufenthalt von 6 Nächten im März 2024

10/10 – Hervorragend

Elliott W.

Gut: Sauberkeit

Goals

It's a beautiful property to view, but even better to stay in...
Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Ronald P.

Verbesserungswürdig: Sauberkeit

Disappointing

Was very disappointed with this place. Our family has been going to Florida for the past 15 years and this is the worst experience I have had. This house is rundown. Toilet paper holders falling off the wall, towel holders torn off the wall with one end still hanging and excessive wear and tear. Majorly needs a paint job. Bathroom walls were filthy and curtains going to back pool deck were full of some food. Games room didn’t have anything that wasn’t broken. 6 pool sticks that were all broken and paddles for table tennis was broken. The thing that made me most angry was the pool and pool deck. Pool deck was extremely dirty and light wasn’t working in spa. After first night I paid for pool head because the spa was cool night time. Only to find out the spa wasn’t working correctly and continued to be cold and low water level for the next few nights. Got there on Monday and spa wasn’t fixed until Friday and they would not even refund the pool heat for those days. This house get a 2 out of 5 rating from me. Never again will I book this house or book any house with the same property manager
Aufenthalt von 9 Nächten im Juli 2023

10/10 – Hervorragend

Christine S.

Gut: Sauberkeit

Group Trip

Perfect for our group of 8 to stay comfortably safe and within our budget.
Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Sarah-Leen M.

Gut: Sauberkeit

Great

The house was the same as a pictures. The rooms are actually bigger than what it shows in the picture and that really surprising the pool heating was a little bit confusing because it wasn’t completely hot for the first day that we got there but it did warm water for the next two days, the hot tub was great. We did have some complications with the back sliding door but we contacted maintenance and everything was fixed. The game room was really fun. We had fun playing pool. There was no issue. We had clean towels and clean bedsheets. We will definitely come back to this house or use ACO housing for other vacation stays the only issue that I wanna point out was that the lock in the front door was a little bit complicated to get into at first because we had to pull the door forward then put in the code and push it and pull it. It was a little confusing other than that everything was great.
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

JORDAN K.

Gut: Sauberkeit

Great

Awesome
Aufenthalt von 7 Nächten im Mai 2023

10/10 – Hervorragend

Heidi G.

Gut: Sauberkeit

Review

We had a blast and spent the whole weekend in the pool.
Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

Ana M.

Girls trip

Just needs a few upgrades in furniture/mattress but overall great stay!!! communication was awesome
Aufenthalt von 4 Nächten im März 2023

8/10 – Gut

Robert A.

Gut: Sauberkeit

Great area

House was clean only a few spots that needed cleaned. Pool area was nice but had no child safty screen. Couch in downstairs area needs replaced cant sit on it at all. Had to replace coffee maker and fix pool table. Only other thing was people doing outside work started around 7am which was annoying. Otherwise nice place to stay.
Aufenthalt von 5 Nächten im März 2023

4/10 – Schlecht

Edward B.

Needs to be updated

Problem With a/c , bed were bad gives u pain in back. Needs a lot of update to house
Aufenthalt von 7 Nächten im Februar 2023

10/10 – Hervorragend

Tina R.

Gut: Sauberkeit

Family Vacation

Great property for our family getaway. A little further away from the parks than we anticipated, but the area is nice. Pool warmed up by the second day and we enjoyed spending wikis little time together. Best equipped kitchen we have ever experienced! Everything you could need! Could use some pool towels though. Overall a wonderful spot!!
Aufenthalt von 5 Nächten im Februar 2023

10/10 – Hervorragend

Janice M.

Gut: Sauberkeit

Great Vacation!

We enjoyed everything this property had to offer. From the heated pool which was perfect temperature to the spacious house. We will deff book this property again!
Aufenthalt von 7 Nächten im Februar 2023

10/10 – Hervorragend

Karen G.

Gut: Sauberkeit

Karen and Yves Germain stayed Dec 23-26

Dec23,2022 My family and stayed at this location and the house was in great condition. There was a leak in the kitchen from the sink which was minor. But the owner send someone immediately to fix it. Overall the house was in great condition and clean. We will use the company and this house if needed again. Thanks again for the stay.
Aufenthalt von 3 Nächten im Dezember 2022

8/10 – Gut

Thiago G.

Gut: Sauberkeit

Do not waste your money asking to heat the pool

Overall the house was good. The only thing that got us upset was the pool. We paid to get it heated for 3 days and we were only able to use it on the last day. The water was still very cold on the first two days. It was a waste of money!
Aufenthalt von 4 Nächten im Dezember 2022

6/10 – Okay

Gina B.

Need improvement and updates

There was plenty of room for everyone. The furniture needs to be updated and there was a black stain on the stairs that need to clean. Also, none of the TVs work in the bedrooms upstairs or the upstair loft. Please repair or give better instructions on how to use them. Some TVs had Roko, but the remote did not work. There are no dish towels or dish rags to wash the dishes by hand. There was also no face cloths only hand towels. Most people don't even use hand towels. Please update your family room couch it is sinking and has no support.
Aufenthalt von 3 Nächten im November 2022

6/10 – Okay

Patricia A.

Verbesserungswürdig: Sauberkeit

Ok, not great.

Very spacious house but mattresses were horrible, all of them, everyone complained of back aches. Living room couch is very worn out, the cushions sink. Walls are dirty and house needs to be painted. Kitchen was dirty, pool and jacuzzi were dirty as well. Dining chairs are very flimsy and need to be screwed on tight. House is great for a big family but it needs some up keeping.
Aufenthalt von 4 Nächten im Juli 2022

8/10 – Gut

Latisha B.

Gut: Sauberkeit

Nice House

This was a very nice home , just needs some updating .
Aufenthalt von 4 Nächten im Juni 2022

10/10 – Hervorragend

Mallory U.

Gut: Sauberkeit

Nice

Nice property.
Aufenthalt von 2 Nächten im März 2022

4/10 – Schlecht

Kendrick P.

Needs a-lot of attention

The house was beautiful. The property was nice . But the furniture needs an update. The downstairs couch is terrible the one that’s sitting in front of the TV .It needs to be upgraded . the mattresses in the master bedroom downstairs and upstairs need upgraded. We slept upstairs because the bedroom downstairs didn’t have any blankets. The only TV that we could get to work was downstairs . None of the other TVs would work. There were no washcloths and no dish towels. The shower door in downstairs Master bedroom is swinging. . This house needs a total upgrade. I was not happy.
Aufenthalt von 3 Nächten im März 2022

2/10 – Ungenügend

Kenia F., Cutler Bay

Verbesserungswürdig: Sauberkeit

Not up to par for rental

Unfortunately, I chose to book this house for R&R for MLK weekend. We were all very disappointed with the house as it needs some major TLC. The furniture needs to be replaced in the living room, dining room, and most of the mattresses (including the two masters). The stove was dirty, no soap amenities in any of the bathrooms or kitchen, no response to turning the heat in the pool/jacuzzi so we could not use them at all (left a message that was not answered), the carpet need shampooing and the walls need to be painted. Our registration information had the wrong Club House code and the wrong WI information. The TV in the livingroom and play area upstairs blank out every minute so you cannot watch a show. Could not find the right working remote control for the master's TV. We found a soiled blanket left from a previous visit (soiled with vomit or something else). We did not have enough blankets or towels (2 pool towels). No soap for the washer. The management company needs to do a walk-through of this property before releasing it as a rentable property. The lazy river was closed Sun/Monday so the kids did not have much to do. We checked out a day earlier, as there was no point in staying one more night after all the inconveniences. The house has good bones with the right investment in painting, furniture and cleaning company (placing the right amenities for the group).
Aufenthalt von 4 Nächten im Januar 2022

8/10 – Gut

Rachael D.

Nice family home

We had a great time while here. But the pool could have been cleaned. It was cloudy the first day and only got worse. They also did not provide any washcloths, trash bags, or cleaning supplies. We had to go purchase all of that for our stay. I don’t know if that is normal but we ha e never had to do that before and we have stayed at several other homes. The house was clean overall except for the carpets and the downstairs furniture. It could definitely use a good cleaning. The pillows on the couch smelled like spoiled milk.
Aufenthalt von 4 Nächten im August 2021

2/10 – Ungenügend

Juanita L.

Verbesserungswürdig: Sauberkeit

Horrible!

I actually did not end up staying the full time, we left immediately because the home was filthy in no shape for a toddler to be in ESPECIALLY during a pandemic in a hot spot like Florida. The fridge was leaking, the beds were old and dusty, the carpet was black from how dirty it was all throughout the house, the vents looked like they weren’t dusted in months, the pool was greasy I didn’t allow anyone to get in that. I wouldn’t mind if the management actually cared to pick up my calls or answer my requests maybe would have sent a cleaning crew again and a pool cleaner but no. Instead they hung up my calls when I called, they claimed they never received all the pictures I was sending. So yes, we checked out immediately.
Aufenthalt von 5 Nächten im Juli 2021

2/10 – Ungenügend

Megan S.

Verbesserungswürdig: Sauberkeit

False Advertisement

If we could rate this place a 0, we would. We were scheduled to stay for 2 weeks. From the moment we walked in, the home was filthy yet the "cleaners" had just left. The walls were filthy, with stains all over the rugs, carpets, upholstery on the island chairs and couches!! The couch on the main level was completely unusable as when you sit down you sink into it so bad your legs hit the frame and you can feel the springs underneath from the pull out bed! I'm sure the photos on the listing were taken when the home was 1st purchased, but its obvious the management company has not been there since! The game room was a joke. There was no Foosball ball for the foosball table, 4 of the 6 pool sticks were broke, no chalk, and the pool rack was completely busted. The garage door was also padlocked shut and we were told we could not open it. Games were in the garage, so was the laundry, so it was very strong scented and hot/humid! Cardboard box and and old rolled up carpet were also on the garage floor that no one ever removed. Both king beds were VERY uncomfortable and loud. You could not even sit on the edge without sounding like a whoopie cushion!! Also upon arrival, the hot tub was NOT heated. ACO informed us that we needed to pay for the "heat" to be turned on. No where in the listing did it mention the hot tub not being heated, only the pool. The pool and hot tub were very dirty, the jets didn't work properly on the hot tub and the water level was very low. The screened area around the pool has several large holes, making it very easy for critters to be walking around it, along with their feces! The pool deck was filthy! A pool technician was sent out and informed us the pump to the hot tub was broken and would need another technician, another day to come fix it. This was now going onto day 3 of our vacation! We were very dissapointed as we were very much looking forward to this vacation with our family! ACO advertised 24/7 customer care which was also a lie! In the end, VRBO ended up relocating us and filing a formal complaint to ACO, in which we had to pack everything up and move to a townhome for 48 hours, and then to a final destination! So much for a stress free family vacation! This ruined an entire week of our Florida vacation! This home was no where near what it looked like online! Completely falsely advertised yet no one seemed to care! STILL waiting to hear about a refund, as this is completely unacceptable!
Aufenthalt von 14 Nächten im Februar 2020

8/10 – Gut

peter d.

Gut: Sauberkeit

Nice

Missing some fun amenities (Foosball etc) and the home was worn a tad (missing blinds in living room), but clubhouse was great and overall thumbs up from our 2 families of 10 total staying in the home.
Aufenthalt von 2 Nächten im Mai 2019

2/10 – Ungenügend

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I would never book with this company again!!

Ive vacationed in Florida since I was 8 with family and I am now 26 with my own family and I must say that this company and home was the worst experience I’ve ever had! I called days before our check in date to make sure that everything was going to run smoothly when my family and I arrived from Atlanta. I emailed the company to ask about having our pool heat and hot tub heated on feb 6th no one responded! and my trip was not until feb 22nd that’s more than enough days for someone to reach back out or at least respond to my email! I called the company a day before arrival to make sure we would not have any issues with the gate code or having our pool heated . The woman on the phone stated that she did not have the answers to those questions and would be putting in a request to have someone to call me NO ONE EVER CALLED . The company did not answer the phone until I called over 30 times . Once I finally got some one on the phone she stated that it would be another 200 dollars to have pool heat BUT the contract said 40 dollars, She also stated that I should have asked sooner when I explained to her that I made the request when booking in a message she didn’t seem to care and continued to tell me it would take a day for it to heat and since my stay wouldn’t be too long I should go with out what I requested! She did mention the hot tub in the neighborhood but we wanted the one that we paid for in our house! We chose this house because of the hot tub and to not it have was disappointing! The house was nice but the walls almost every where had marks on the walls,the master bedroom had stains on the chair in front of the bed there are a few thing outdated in the home. The cleaning crew could do a better job! We also had trouble opening the door they should have clear instructions my family and I were outside for 45 minutes trying to figure out how to get into the house! I called the company 20more times someone finally answered to help get the door open ! You all should really consider having a new company answering those phones!
Aufenthalt von 2 Nächten im Februar 2019