Basierend auf 544 geprüften Bewertungen
2,2 Sauberkeit der Zimmer
2,6 Service
2,5 Komfort der Zimmer
2,2 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 04.05.2024
von einem verifizierten Reisenden
Veröffentlicht am 02.05.2024
There was no coffee maker in the room. There were also no lamps in the nor any toilet paper on the roller. My wife killed a cockroach also. I reported the problem about no lamps or coffee maker; he never followed up on them or advise me of why or anything.
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Kommentar von Hotelmanagement
04.05.2024 von Manager, Hotelmanagement
Hello Edward J Robart,We appreciate your feedback and apologize for the inconveniences you encountered during your stay. We take all guest concerns seriously and have forwarded your comments to the appropriate departments for further review. Kindly contact our management team for any further assistance or clarification on the issues you experienced.
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2024
The evening clerk was unpleasant. We had to have our key reprogrammed every night of our three night stay. no room service at all we had to bring our dirty towels to get clean towels.
Kommentar von Hotelmanagement
26.04.2024 von Manager, Hotelmanagement
Hello susan,We're sorry to hear about your experience with the evening clerk and the inconvenience with your room key and room service. Your feedback will be shared with our team for improvement. Please consider contacting our management to address your concerns further.
von einem verifizierten Reisenden
Veröffentlicht am 26.03.2024
My original room had the smoke alarm beeping and a door that did not close. After waiting 20 min for the handy man I went to the lobby to request a new room. This should have been offered instead of me having to ask.
Kommentar von Hotelmanagement
27.03.2024 von Manager, Hotelmanagement
Hello Joy, We apologize for any inconvenience you experienced during your stay. Guest feedback is valuable for us to improve our services. Rest assured we will address your concerns with the team for future enhancements to our guest experience.
von einem verifizierten Reisenden
Veröffentlicht am 15.03.2024
Kommentar von Hotelmanagement
17.03.2024 von Manager, Hotelmanagement
Hello Joshua,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues you encountered. We strive to provide exceptional service to all our guests.
von einem verifizierten Reisenden
Veröffentlicht am 12.03.2024
Nothing !
Kommentar von Hotelmanagement
14.03.2024 von Manager, Hotelmanagement
Hello Glen,Thank you for sharing this rating, and we welcome you to visit us again anytime!
von einem verifizierten Reisenden
Veröffentlicht am 11.03.2024
Kommentar von Hotelmanagement
03.04.2024 von Manager, Hotelmanagement
Hello Steven, We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any specific feedback you'd like to share so we can improve our services.
von einem verifizierten Reisenden
Veröffentlicht am 27.01.2024
N/A
Kommentar von Hotelmanagement
28.01.2024 von Manager, Hotelmanagement
Hello Moses,We apologize for any inconveniences you may have experienced during your recent stay. We value your feedback and take your comments seriously. We encourage you to reach out to our management team directly to further discuss your concerns. Thank you for bringing this to our attention so that we can continuously improve our services.
von einem verifizierten Reisenden
Veröffentlicht am 20.01.2024 auf Hotels
Kommentar von Hotelmanagement
22.01.2024 von Manager, Hotelmanagement
Hello Nathan, We appreciate you choosing our hotel for your recent stay. We regret to learn that your experience did not exceed your expectations. If you have any specific feedback or concerns, we kindly invite you to reach out to us directly so that we can address them and ensure a more satisfactory stay in the future. We hope to have another opportunity to welcome you back and provide a better experience.
von einem verifizierten Reisenden
Veröffentlicht am 16.12.2023
Customer service leaves much to be desired
Kommentar von Hotelmanagement
17.12.2023 von Manager, Hotelmanagement
Hello dante,Thank you for sharing your feedback with us. We appreciate your comments and apologize if our customer service fell short of expectations. We continuously strive to improve our service and appreciate your input. Please feel free to contact our management team directly to discuss your experience in further detail.
