Veröffentlicht am 28.04.2024
The room we stayed in was in terrible condition - loose toilet seat, bathroom door that didn’t close, bathroom was filled with mold. The room smelled awful and was complete with unpatched walls, ripped curtains and damaged door trim from water leaking. Needs a major renovation/overhaul.
Kommentar von Hotelmanagement
03.05.2024 von Jennifer Perry (Assistant Manger), Hotelmanagement
Hi Liane, thank you for your feedback. I am sorry to hear that your stay was so disappointing. I just popped down to the room that you recently stayed in and I have added it to our priority renovation list. We are actively upgrading guest rooms throughout the hotel but we have not yet got to this one and will work hard at making necessary improvements.