Basierend auf 981 geprüften Bewertungen
4,1 Sauberkeit der Zimmer
4,0 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 26.02.2023
Es war perfekt!
Kommentar von Hotelmanagement
28.02.2023 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!
von einem verifizierten Reisenden aus Brunn am Gebirge
Veröffentlicht am 01.09.2022
- unsichere Umgebung
- keinen VIP Access vorteil erhalten
Kommentar von Hotelmanagement
03.09.2022 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for being our guest at Level and taking the time to provide your honest feedback. It is our constant goal to provide the best experience for all our guests; however, please accept our sincerest apologies for the inconveniences you encountered during your visit. We have forwarded your feedback to our management team in order to improve these issues moving forward. We hope to turn your experience around and welcome you back to Level in the future.
von einem verifizierten Reisenden
Veröffentlicht am 30.04.2024
The property was very nice all amenities were very nice house keeping could have clean before we arrived
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the amenities Level has to offer. We apologize for any oversight regarding the cleanliness of your room upon arrival. Please be assured that maintaining high standards of cleanliness is a priority for us, and we're addressing this issue to ensure it doesn't happen again. We hope to have the opportunity to welcome you back and provide a flawless experience in the future.
von einem verifizierten Reisenden
Veröffentlicht am 29.04.2024
Beautiful view!
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for your kind words! We're so glad to hear that you loved your stay at Level and enjoyed the beautiful views. It's always our goal to provide a memorable experience, and we're thrilled we could deliver that for you. We look forward to having the pleasure of welcoming you back again soon!
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2024
Property and staff were amazing. Very friendly, always helpful. The rooms were awesome with amazing views. My ten year old loved it. Will stay again
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay at Level, from our friendly and helpful staff to the awesome rooms with amazing views. It's wonderful to know that your ten-year-old loved the experience too! We appreciate your plans to stay with us again, and we look forward to welcoming you back for another memorable visit.
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2024
Everything was great and convenient friendly staff and secure would definitely recommend
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you so much for your positive review about your recent visit to Level! We're thrilled to hear that you found everything to your liking, from the convenience of our services to the friendliness and security provided by our staff. It's wonderful to know that you would recommend us to others. We look forward to welcoming you back soon for another great experience.
von einem verifizierten Reisenden
Veröffentlicht am 26.04.2024
Amazing property, never disappoints have been booking with them for years now
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for your continued loyalty and for sharing such a wonderful review! We're delighted to know that our property consistently meets your expectations and that you've enjoyed your experiences with us over the years. Your satisfaction is our top priority, and we look forward to continuing to provide you with exceptional stays in the future
von einem verifizierten Reisenden
Veröffentlicht am 25.04.2024
The views of downtown LA and surrounding were amazing. The sunrise and sunsets were gorgeous. However the property seems neglected. The 2 bedroom suite we were in had power outlets in the kitchen that didn’t work and one was broken. The dishwasher didn’t really work. Only the TV in the living room worked, the TVs in other 2 rooms didn’t work with the remote. The pool was under maintenance and guest were offered to use the pool in the neighboring property. But the basketball court was great, my son and I enjoyed it. Since we were out pretty much all day sightseeing so didn’t really have much time time to watch TV or do extensive cooking so we made do
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for your detailed feedback about your recent visit at Level. It's wonderful to hear that you enjoyed the stunning views of downtown LA and the beautiful sunrises and sunsets from our property. We apologize for the issues you encountered in your suite and the inconvenience caused by the pool maintenance. We are taking immediate steps to address the electrical and appliance concerns in our suites to ensure everything is in perfect working order. We're glad to know that you and your son enjoyed the basketball court, and we hope that these experiences, along with your sightseeing adventures, left you with fond memories of your stay. We look forward to the opportunity to host you again, providing a seamless and fully enjoyable experience.
von einem verifizierten Reisenden
Veröffentlicht am 23.04.2024
Kommentar von Hotelmanagement
01.05.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
We're delighted to hear that you had a fantastic stay at Level! Thank you for taking the time to let us know how much you enjoyed your visit. It's guests like you that make our job so enjoyable. We appreciate your feedback and are eager to host you again soon for another delightful experience!
von einem verifizierten Reisenden aus Katy
Veröffentlicht am 21.04.2024
Great stay
Kommentar von Hotelmanagement
23.04.2024 von Aaron Gonzales- Guest Services Manager , Hotelmanagement
Thank you for being our guest at Level Downtown Los Angeles and taking the time to provide your excellent feedback. Our constant goal is to provide the best guest experience in our industry. We are very pleased to hear you had an overall wonderful stay. We hope to welcome you back to Level in the near future. Thank you again!
