Kommentar von Hotelmanagement
18.12.2023 von Nopparat Aumpa General Manager, Hotelmanagement
Dear Khun Marlies, Thank you very much for reviewing your recent experience for us. I am truly sorry to see your rating. With a lack of personal info, we were unable to locate your reservation and review your entire stay. I would appreciate if you could kindly share your reservation details via email so that our team can investigate and improve our guest experience. Ultimately, our sincere hope is that we will be given renewed opportunities to welcome you back to prove that we are worthy of your patronage. With best regards, Nopparat Aumpa General Manager