6/10 – Okay
Verifizierter Reisender
Mit der Familie gereist
30. Sep. 2019
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Never again!
We use to stay at this appartment everytime we came to Shanghai, but this time it will be the last time unfortunately! We booked an appartment, so not the lowest category, we had our balkony right infront of a giant construction work, which ended at 2 am in the night and started 5:30 in the morning! We asked for a different room and at the front desk they said, they only have rooms in our category facing this side or the opoditte side, nobody took care of this! Next to out bed was the balcony and two giant airfilters, which were directed from different rooms, around night a disgusting smell appears of cooked meat, it was so bad not even the door could hold the smell away.
Breakfast is not very limited choice, all extras or changes have to be paid, even if you want your egg with bacon instead of sausages, the bacon will be charged extra, no flexibility at all. We even had to fight at the reception for breakfast vouchers, they said we booked with two people but only one breakfast, makes sense right? After I showed them our booking details where it says breakfast for two, it was not enough, at the end we got out voucher, for a breakfast which has limited options.
The kitchen stayed always dirty and in the bathroom in was not wiped at all, if we ran out of shower gel, it was not replaced, we had to ask the stuff after few days to finally refill it. We called in the lobby, a lady picked up the phone without even listening and saying i call back and hang of, never called back.
Verifizierter Reisender
Aufenthalt von 2 Nächten im September 2019